# Head of AMER Startups

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** San Francisco, CA
**Role:** Account Management
**Experience:** 10+ years
**Skills:** Sales Leadership, account expansion, Value-Based Selling, cross-sell, customer lifecycle design, portfolio economics, coverage models, Forecasting, Pipeline Management, compensation plans, AI Automation, Payments, Fintech, financial infrastructure, hiring and team development
**Posted:** 2026-08-11

> Leads Stripe’s post-activation expansion organization for startup accounts across the Americas, driving multi-product adoption, coverage strategy, forecasting, and team development. Requires 10+ years leading high-growth sales organizations and at least 3 years managing second-line leaders.

## Job Description

## Responsibilities
- Develop the long-term vision and operating model for Startup (Grower), building specialized sub-teams with distinct charters.
- Drive multi-product expansion across a large portfolio of accounts at varying stages of growth, from pre-PMF through rapid scale.
- Build and operationalize structured expansion cadences, ensuring every high-potential account has a product-attach strategy.
- Design coverage models balancing high-touch investment in the highest-growth accounts with signal-driven, AI-augmented coverage at scale.
- Partner with product specialist teams, including billing, treasury, and platform products, to build co-sell motions that compound revenue across the platform.
- Create systems that detect breakout accounts accelerating within the portfolio and ensure they receive appropriate coverage.
- Make hiring decisions, refine ideal candidate profiles by sub-team, and build a team development engine that grows account executives from early-career through senior levels.
- Design compensation and incentive structures that reward expansion and product depth.
- Own forecasting and pipeline operating rhythms for a segment with unique leading and lagging indicators.
- Work cross-functionally across Product, Engineering, Marketing, and Operations to shape the startup experience and influence roadmap priorities based on customer feedback.

## Requirements
- **10+ years** of experience leading high-growth sales organizations, including **3+ years as a second-line manager** and experience building specialized sub-teams with distinct operating models.
- Proven success driving multi-product platform growth through value-based selling, structured expansion funnels, cross-sell motions, and customer lifecycle design.
- Strong systems thinking and quantitative skills for modeling portfolio economics, coverage ratios, and signal-driven investment decisions.
- Ability to hire and develop high-performance account executives across various seniority levels while managing long-horizon economics and compounding returns.
- Demonstrated success partnering cross-functionally with product, specialist overlay, and customer success teams in a complex platform environment.

## Preferred Qualifications
- Experience serving startups as customers and understanding the needs of high-growth companies.
- Prior experience at a high-growth technology or infrastructure company.
- Familiarity with payments, fintech, or financial infrastructure.
- Experience designing compensation plans for expansion-focused teams.
- Track record of building or leveraging AI and automation to scale coverage beyond linear headcount growth.

## Compensation and Benefits
- No compensation or benefits information was provided.

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