# Senior Solutions Engineer

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Sales Engineering
**Experience:** 5+ years
**Skills:** Twilio Apis, Cloud Platforms, Amazon Web Services, GCP, Microsoft Azure, Cloud Architecture, Software Development, Telecommunications, Sip, Contact Centers, Security, Sales Methodologies
**Posted:** 2026-09-02

> Leads technical pre-sales engagements for Twilio’s communications products, partnering with Account Executives to discover customer needs, design solutions, and deliver demonstrations. Requires at least five years of pre-sales or six years of technical customer-facing experience, plus technical expertise and strong presentation skills.

## Job Description

## Responsibilities
- Partner with Account Executives on pre-sales activities, including opportunity qualification, demonstrations, proofs of concept, RFPs, design documentation, technical presentations, and enablement sessions.
- Lead the technical and product sale by recommending best-practice solutions and guiding customers on Twilio APIs.
- Discover customer technical challenges and design, demonstrate, and present innovative solutions.
- Build and deliver interactive, complex product demonstrations for Twilio Communications Products to technical and nontechnical stakeholders.
- Identify and solve customer and organizational problems.
- Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations.

## Requirements
- 5+ years of pre-sales experience selling complex technical products, or 6+ years of professional experience supporting technical products with customer-facing delivery or consulting experience.
- Strong communication, presentation, storytelling, discovery, and customer advisory skills.
- Ability to understand customer communications needs and guide them toward technical solutions.
- Previous software development experience or working knowledge of relevant technical concepts.
- Bachelor's and/or master's degree in a technical discipline, such as engineering, mathematics, or computer science, or equivalent practical experience.

## Nice-to-haves
- Familiarity with Amazon Web Services, Google Cloud, Microsoft Azure, and cloud application architecture.
- Experience in telecommunications, SIP, contact centers, or security.
- Experience with sales methodologies.

## Compensation
- Estimated annual pay ranges vary by eligible location: $109,760–$137,200; $115,840–$144,800; or $121,920–$152,400.
- Eligible for commissions, and potentially equity and a corporate bonus plan.
- Benefits may include healthcare insurance, 401(k), paid sick and personal time off, and paid parental leave.

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