# AV Events Manager

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** San Francisco, CA
**Role:** Other
**Experience:** 5+ years
**Skills:** av events management, av production, broadcast engineering, q-sys, dante, crestron, qsc, cts certification, event technology roadmap, Executive Communication
**Posted:** 2026-07-22

> Lead and grow Stripe's global Audio Visual Events team. Drive technology roadmap, best practices for produced/broadcast events, mentor AV producers and engineers, and partner with executives to deliver high-quality internal and enterprise events.

## Job Description

## Responsibilities
- Be proactive and knowledgeable on relevant technologies and products; provide an ongoing forward-looking roadmap for our next 2-3 years’ solutions.
- Drive consistent A/V capabilities for produced and broadcast events through the creation and distribution of best practices, procedures, and services.
- Maintain a high bar for internal events.
- Create an atmosphere that fosters high performance and collaboration, emphasizing teamwork, accountability, initiative, innovation, discipline, and operational excellence.
- Develop strong customer relationships, cross-functional and internal Corporate Technology relationships; establish yourself and your team as a trusted advisor/partner.
- Continuously manage customer expectations with regular communications and updates on events, technology strategy, and performance concerns.
- Lead, grow, and mentor skilled AV producers, operators, and broadcast engineers.
- Set clear goals and directions, and provide regular feedback on team members’ performance.
- Travel to our offices as needed.

## Minimum Requirements
- 5+ years of relevant experience leading a Global AV Events or Production Team.
- Prior experience delivering technical solutions in high growth environments.
- Ability to create necessary documentation, knowledge bases, and run books to enhance the execution of the service.
- Experience and comfort interacting with executives and senior leaders.
- Working consistently and effectively in a collaborative environment.
- Strong problem-solving skills.
- A healthy skepticism for the status quo and an unwillingness to settle.
- Experience being a catalyst for positive change in a global organization.
- Experience empowering the team and leading with empathy and integrity.
- Precise communication skills, both written and verbal.

## Preferred Qualifications
- CTS and/or CTS-D certification.
- Q-Sys certification.
- Dante certification.
- Experience with QSC and Crestron programming.
- Experience with the design and deployment of large event space.
- Experience collaborating and leading both internal and external tent-pole enterprise events.
- Engineering experience and understanding of large event spaces and complex control room and virtual event signal flows and designs.

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