# Head of Enterprise Solutions Architecture Platforms

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Experience:** 16+ years
**Skills:** Solutions Architecture, Pre-Sales, Technical Sales, Enterprise Sales, SaaS, Api Sales, Payments Industry, Team Leadership, Executive Engagement, Go-to-Market Strategy
**Posted:** 2026-05-21

> Lead and scale a world-class pre-sales Solutions Architecture team for Stripe’s enterprise segment, driving strategy, customer success, and revenue growth while partnering closely with sales, product, and leadership.

## Job Description

## Responsibilities
- Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
- Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for presales within the organization
- Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams
- Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
- Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
- Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Serve as an executive champion and lead EBCs with important customer base
- Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
- Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
- Lead and support the team in complex evaluations, problem solving and challenging customer environments
- Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
- Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
- Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
- Act as an escalation point for pre-sales and post sales technical issues that arise

## Requirements
- 6+ years of pre-sales leadership experience and 16+ years’ experience within a technical sales function
- Track record of building and leading world-class solution architecture/engineering teams ideally in a SaaS or usage-based businesses
- Experience working with Enterprise, Digital Native, SaaS Platform business models
- Energy, enthusiasm, and passion for making customers successful
- Previous technical sales experience with APIs and/or payments industry experience
- Strong executive presence and ability to foster deep relationships with our users
- Bachelor's degree or equivalent military experience required
- Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams

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