# Shift Supervisor, On-Road Operations

**Company:** [Nuro](https://hotfix.jobs/companies/nuro)
**Location:** San Francisco, CA
**Role:** Other
**Salary:** $80k – $108k/yr
**Experience:** 2+ years
**Skills:** People Management, Performance Management, Onboarding, training, Incident Response, continuous improvement, Data Analysis, us labor laws, employment laws, driving laws
**Posted:** 2026-07-17

> Front-line manager building and leading a team of ~20 AV operators for Nuro's overnight on-road operations. Responsible for hiring, onboarding, performance management, shift execution, incident response, and driving continuous improvements to support autonomous vehicle testing and deployment.

## Job Description

## People Management
- Run the interview process and execute onboarding for new hires, collaborating with L&D team to develop processes and grading rubrics.
- Lead and manage a team of ~20 operators, providing feedback, guidance, ensuring training and competency, and offering coaching/mentoring.
- Conduct performance reviews based on evaluation metrics; collaborate with stakeholders to update metrics and improve capture methods.

## Execution Management
- Handle Start of Shift and End of Shift activities including operator attendance, software burns, data importing, and preparation (keys, disks, etc.).
- Collaborate with planning team to ensure operators are trained for new feature rollouts.
- Work with planning team on weekly goals, allocation strategy, and provide periodic visibility on operator availability.
- Respond to operator and onsite incidents per established procedures.
- Review plan vs. actual team performance weekly to identify deviations and action items.
- Manage cross-functional continuous improvement processes and projects to enhance efficiency and throughput.
- Engage with peers in other locations to share best practices and drive standardization.

## Requirements
- 2+ years experience managing teams of 10+ direct reports (hiring, performance management, coaching, mentoring) or equivalent relevant experience.
- Understanding of US Labor laws, Employment laws, and Driving laws.
- Strong problem-solving skills with initiative to resolve issues independently.
- Comfortable reviewing data; exceptional interpersonal and communication skills.
- Ability to work in a fast-paced, dynamic environment with willingness to help where needed.
- Friendly, positive attitude with eagerness to learn and grow.
- Excitement about robots, AI, and robotics development.
- Ability to work a flexible schedule including nights, evenings, and weekends.

## Nice-to-Haves
- 4+ years experience managing large teams (15+ direct reports).
- 2+ years of experience in the AV/delivery industry.

## Similar roles

- [Implementations Manager](https://hotfix.jobs/jobs/e5ca5871-f367-48b3-80b6-437e70bb3000) - Vestwell - New York, NY - $80k – $95k/yr
- [Buyer / Planner](https://hotfix.jobs/jobs/2dceb254-8097-4784-9db4-2b87205e8790) - Northwood Space - Los Angeles, CA - $80k – $125k/yr
- [Research Associate](https://hotfix.jobs/jobs/9b4ea4a1-7d10-42bf-8193-81fc4cd954bd) - Eightsleep - San Francisco, CA - $80k – $100k/yr
- [Field Events Associate](https://hotfix.jobs/jobs/ff29f6ab-a170-4fff-9cd7-a274e9a9b511) - Dandy - Remote - $79k – $90k/yr
- [AI Enablement Specialist](https://hotfix.jobs/jobs/e5fa811f-ff9f-4a4e-9899-8ece3d5beeeb) - Kong - Remote - $78k – $111k/yr

**Apply:** https://hotfix.jobs/jobs/6e9d9f5c-c743-4355-89b4-d4b6cdbf998b
**Canonical:** https://hotfix.jobs/jobs/6e9d9f5c-c743-4355-89b4-d4b6cdbf998b