# Account Director, Enterprise

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** Tokyo, Japan
**Role:** Account Executive
**Experience:** 7+ years
**Skills:** SaaS, Paas, Account Planning, Enterprise Sales, Deal Strategy, Revenue Forecasting, Market Intelligence, Artificial Intelligence
**Posted:** 2026-08-28

> Leads enterprise account strategy, complex sales cycles, customer AI deployments, and consumption revenue growth in partnership with technical and business teams. Requires 7+ years in SaaS/PaaS sales or customer transformation, executive-level engagement, complex deal leadership, and Japanese-English proficiency.

## Job Description

## Responsibilities
- Manage key enterprise accounts and execute account plans aligned with customer priorities and growth opportunities.
- Lead enterprise prospects from consideration through successful deployment.
- Partner with solutions and research engineering teams on complex customer programs and projects.
- Collaborate with business partners on opportunities, joint proposals, and deployment initiatives.
- Own and forecast consumption revenue targets.
- Analyze account metrics and provide insights to internal and external stakeholders.
- Monitor industry, competitor, partner, and customer trends to inform product and corporate strategy.
- Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
- Support teammate recruitment, onboarding, and company culture development.

## Requirements
- 7+ years of experience selling platform-as-a-service and/or software-as-a-service, or 7+ years of practical experience in customer business transformation.
- Track record of achieving annual revenue targets exceeding $1 million for more than three years.
- Experience designing and executing complex deal strategies.
- Experience supporting the growth of fast-growing, high-performance companies.
- Experience working directly with C-level executives.
- Ability to communicate technical concepts to customers and internal stakeholders.
- Experience leading high-visibility customer events, such as customer advisory boards, conferences, and product launches.
- Experience gathering, distilling, and processing complex market intelligence.
- Professional proficiency in Japanese and English.

## Preferred Attributes
- Customer-centric approach and ability to build trusted executive relationships.
- Ability to develop internal expert and business-partner relationships to create sales opportunities.
- Passion for or deep curiosity about artificial intelligence.
- Ability to build scalable systems and processes in a fast-growing organization.
- Strategic, forward-looking approach to go-to-market planning.
- Comfort solving complex, multidimensional problems and experimenting with new solutions.

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