# Solutions Architect, Observe

**Company:** [Snowflake](https://hotfix.jobs/companies/snowflake)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $160k – $210k/yr
**Experience:** 8+ years
**Skills:** OpenTelemetry, AWS, GCP, Azure, Kubernetes, Docker, Observability, Telemetry Systems, Splunk, Elk, Datadog, Dynatrace, New Relic, Aiops, Architecture Design
**Posted:** 2026-09-02

> Designs scalable enterprise observability architectures for Snowflake Observe, guiding discovery, migrations, implementation handoffs, and go-live readiness. Requires 8+ years in customer-facing technical roles, deep observability and OpenTelemetry expertise, and strong cloud and Kubernetes knowledge.

## Job Description

## Responsibilities
- Lead technical discovery for enterprise Observe engagements, assessing telemetry, infrastructure, data volumes, tooling, and operational requirements.
- Design scalable end-to-end observability architectures covering telemetry ingestion, pipeline topology, data modeling, enrichment, normalization, alerting, and retention.
- Define architecture blueprints and implementation approaches for Implementation Engineering teams.
- Validate configurations, pipelines, and data models against production-scale requirements.
- Advise customers on OpenTelemetry adoption and design migration strategies from Splunk, ELK, Datadog, Dynatrace, and New Relic.
- Produce reference architectures, design decision records, implementation plans, configuration standards, runbooks, and handoff artifacts.
- Support implementation teams with architectural decisions, blockers, scope changes, and go-live reviews.
- Identify architectural gaps, data-quality risks, and technical debt, designing scalable replacements where appropriate.
- Build and maintain production-grade demo infrastructure for pre-sales and implementation teams.
- Capture reusable field patterns and contribute insights to Product and Engineering.
- Serve as a technical authority on complex customer scenarios and mentor junior Implementation Engineers.
- Contribute to adjacent technology integrations, process re-engineering, and AI refactoring.

## Requirements
- 8+ years in customer-facing technical roles such as Solutions Architect, Staff/Principal Engineer, observability engineer, or SRE.
- Demonstrated progression from hands-on execution to architecture-level thinking.
- Deep expertise in observability platforms and large-scale telemetry systems, including logs, metrics, and traces.
- Strong hands-on experience with OpenTelemetry, including instrumentation, Collector configuration, exporters, and multi-signal pipelines.
- Experience leading migrations from commercial observability platforms to modern alternatives.
- Ability to assess complex enterprise environments and create durable, scalable, practical architectures.
- Understanding of AWS, Google Cloud, Azure, containerized workloads, and Kubernetes.
- Strong communication skills with engineering teams and senior technical leadership.
- Experience producing architecture diagrams, design records, runbooks, and implementation plans.
- Exposure to AI-assisted observability or AIOps.

## Nice to Have
- Background in SRE, platform engineering, or DevOps operating production observability at scale.
- Experience authoring internal standards, reference architectures, and enablement content.
- Experience building or maintaining demo or lab environments.
- Familiarity with Kubernetes-native observability and cloud-native monitoring.
- Experience working with professional services organizations.
- Experience working directly with Observe.

## Compensation
- Annual salary range: $160,000–$210,000 USD.

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