# PEO Human Resources Advisor

**Company:** [Rippling](https://hotfix.jobs/companies/rippling)
**Location:** New York, NY, Austin, TX
**Role:** People Ops
**Salary:** $67k – $138k/yr
**Experience:** 5+ years
**Skills:** Hr Compliance, Leave Of Absence Management, Performance Management, Terminations, Anti-Harassment, Policy Development, Unemployment Benefits, State Leave Benefits, Disability Benefits, Workers' Compensation, Employee Grievances, Salesforce, Client-Facing Communication, Project Management
**Posted:** 2026-03-27

> Deliver HR consulting services to PEO, ASO, and US EOR customers, advising on compliance, leave management, terminations, and employee claims while collaborating with product and engineering teams.

## Job Description

## What you will do
- Provide accurate, timely advice to help Rippling PEO, ASO, & US EOR customers implement best business practices and reduce employer risk for issues including: Leave of absence management, performance management, terminations, anti-harassment, policy development and other HR challenges that present legal or regulatory risk to their businesses
- Field customer inquiries as a trusted, highly knowledgeable HR expert; develop programs and processes with our sales, implementation, support and account management teams to meet our commitments to our customers
- Assist customers in managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers’ compensation, and employee grievances
- Establish processes to both professionalize our consulting offering and optimize our efficiency around these offerings
- Work closely with our product and engineering teams to develop a best-in-class HR Services offering that leans heavily on technology to ease the administrative burden of HR compliance

## What you will need
- Minimum 5 years of experience in customer/client-facing HR consulting services
- Deep understanding of HR compliance rules and regulations across federal, state, and local jurisdictions
- Experience managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers’ compensation, and employee grievances
- Excellent client-facing verbal and written communication skills
- Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution
- Experience managing cases and/or processes in Salesforce
- Passion for technology, and a desire to work in an extremely fast-paced, high-growth company
- PHR or SHRM-CP certification, a plus
- Experience providing HR services to PEO customers, a plus

## Additional Information
- This role will be required to work Eastern or Central hours to help provide support coverage to clients in the Central US.
- Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

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