# Business Systems Analyst

**Company:** [Anthropic](https://hotfix.jobs/companies/anthropic)
**Location:** San Francisco, CA, Seattle, WA, New York, NY, London, United Kingdom
**Role:** Business Operations
**Salary:** $205k – $270k/yr
**Experience:** 5+ years
**Skills:** API Integrations, Ipaas, SQL, Database Management, Business Intelligence, Reporting Tools, Agile, Scrum, Itil, User Acceptance Testing
**Posted:** 2026-08-20

> The Business Systems Analyst bridges business needs and technical solutions by analyzing processes, configuring applications, managing integrations and vendors, and delivering scalable business technology projects. The role requires 5+ years of experience, strong requirements and documentation skills, and a bachelor's degree or equivalent experience.

## Job Description

## Responsibilities
- Drive end-to-end delivery of technical projects from conception through launch.
- Configure and customize business systems, including user permissions, workflows, and integrations.
- Manage technical vendor evaluation, contract negotiations, service-level agreements, and vendor performance.
- Create and maintain process flows, user guides, configuration specifications, and technical documentation.
- Lead knowledge management initiatives and capture institutional knowledge.
- Own technical risk assessment and mitigation strategies.
- Analyze business processes and identify automation and optimization opportunities.
- Translate complex technical concepts for business users and liaise between technical teams and stakeholders.
- Conduct system testing, validation, and user acceptance testing.
- Provide support and training to end users.
- Monitor system performance and usage metrics.
- Collaborate on business-systems integrations and stay current with relevant technologies and practices.

## Requirements
- 5+ years of experience as a Business Systems Analyst or in a similar technology-focused role.
- Strong analytical, problem-solving, requirements-gathering, and technical-specification skills.
- Experience configuring and customizing business applications.
- Excellent documentation and communication skills.
- Experience managing vendor relationships and evaluating technology solutions.
- Experience with API integrations and iPaaS solutions.
- Ability to manage multiple projects in a fast-paced environment.
- Bachelor's degree or equivalent combination of education, training, and experience.

## Nice-to-haves
- Enterprise business-systems experience.
- Database management and SQL knowledge.
- Agile or Scrum project-management experience.
- Relevant business-systems or project-management certifications.
- Business intelligence and reporting tools experience.
- High-growth startup experience.
- ITIL or other IT service-management knowledge.
- Experience implementing knowledge-management systems or intranets.

## Compensation and Benefits
- Annual salary: $205,000–$270,000 USD.
- Hybrid policy: staff are expected to work from an office at least 25% of the time; some roles may require more office time.
- Visa sponsorship may be available.

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