# Sales Operations Analyst

**Company:** [Reltio](https://hotfix.jobs/companies/reltio)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $45k – $84k/yr
**Experience:** 4+ years
**Skills:** Salesforce CRM, Salesforce Cpq, Excel, Microsoft Word, Microsoft Powerpoint, Contract Lifecycle Management, Aws Marketplace, Azure Marketplace, Gcp Marketplace, GDPR, CCPA
**Posted:** 2026-04-21

> Supports sales operations through data analysis, contract management, CRM maintenance, and cross-functional collaboration to optimize sales performance and processes. Requires 4+ years in SaaS contracts and advanced Salesforce proficiency.

## Job Description

## Job Duties and Responsibilities

- Analyze performance and productivity data to support coaching/performance management efforts carried out by regional sales leaders
- Provide insights and data that enables region sales leadership to properly allocate resources for all territory sales roles in the organization
- Lead collaboration with Finance, Legal, Security, Delivery and Sales to consolidate business-level inputs for legal counsel to review contracts.
- Review and approve straightforward contracts (within playbook) or determine when contracts need to be sent for legal review.
- Create and publish private offers within AWS, Azure, and GCP marketplace portals, ensuring all configurations, billing terms, and product SKUs are accurate.
- Coordinate approval workflows and ensure timely internal approvals before offer submission.
- Manage standard contract templates and version control. Prepare a clean copy of documents when redlines are acceptable (within playbook or advised as acceptable per legal.)
- Assist in building approval processes within Salesforce for deal and contract approvals.
- Audit, update, or flag contractual data entered into other systems.
- Understand key metrics to include outside data, year-over-year performance and run rates in relation to overall company goals with a bottom-up approach.
- Work directly with Sales Operations leadership on business-critical reporting needs.
- Manage, resolve, and route CRM related issues/requests from sales associates.
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts (CRM platform.

## Skills You Must Have (Experience & Education)

- **Experience**: 4 years in SaaS contracts, specifically supporting the full sales contract lifecycle.
- Effective communication, negotiation, and interpersonal skills.
- Exceptional attention to detail, and talent for accuracy and precision.
- Deep understanding of contracts, contract governance, contractual language, and the contract lifecycle.
- Critical thinking skills and the ability to research and understand legal and financial implications.
- Project experience; excellent follow up and task management skills.
- Understanding of SaaS businesses, specifically data processors.
- Familiar with GDPR and CCPA.
- **Highly proficient** in Microsoft Word, Excel and PowerPoint
- **Advanced level** user experience in Salesforce CRM.
- Experience/knowledge of Salesforce CPQ (or other CPQ systems), Contract Lifecycle Management or similar contract management systems is strongly desired.

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