# Solutions Engineering Manager

**Company:** [Reducto](https://hotfix.jobs/companies/reducto)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $230k – $300k/yr
**Experience:** 8+ years
**Skills:** Python, APIs, Kubernetes, Cloud Infrastructure, Solutions Engineering, Sales Engineering, Poc Frameworks, Enterprise Sales, Technical Discovery, Go-to-Market Strategy
**Posted:** 2026-06-16

> Founding Solutions Engineering Manager to build and lead the SE team at an early-stage AI document platform startup. Player-coach role requiring 8+ years technical customer-facing experience and 2+ years people management.

## Job Description

## Responsibilities
- Build and lead the Solutions Engineering team—hiring, onboarding, coaching, and developing SEs into high-performing partners for the GTM org
- Partner with Sales leadership across the full deal cycle—from discovery and technical qualification through demos, POCs, and architecture reviews—to drive enterprise wins and expansion
- Stay hands-on as a player-coach—personally leading the most strategic enterprise engagements and complex technical discussions when it matters most
- Define the SE playbook: demo standards, POC methodology, technical discovery, account coverage models, and the operating cadence that ties the team to GTM goals
- Be the bridge between customers and Product/Engineering—synthesizing field signal into a clear, prioritized feedback loop that shapes the roadmap
- Work directly with the founders to shape GTM strategy, technical positioning, and how Solutions Engineering scales

## Requirements
- 8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role—with significant time spent supporting enterprise or regulated customers
- 2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management
- Technically credible: able to go deep with engineers and customers on Python, APIs, infrastructure, and modern cloud/Kubernetes-based deployments
- Cross-functional partnership experience working tightly with Sales, Product, and Engineering leadership—owning the technical side of the customer journey from first call through expansion
- Operational rigor: built or improved systems for forecasting, capacity planning, account coverage, POC frameworks, enablement, and metrics that tie SE activity to revenue and customer outcomes

## Nice-to-Haves
- Built a Solutions/Sales Engineering function from the ground up at an early-stage or high-growth startup
- Experience selling to or supporting technical buyers in regulated industries (financial services, healthcare, legal, insurance) or AI/ML-heavy teams
- Keep up with the latest developments in ML/AI and have an opinion on where the document/agentic AI space is going

## Benefits
- Unlimited PTO
- Free daily lunch at the office
- Reimbursed transportation
- Generous health insurance covering medical, dental, and vision
- Up to $150/mo health and wellness budget
- Parental leave

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