# Member of Technical Staff, IT

**Company:** [Basis](https://hotfix.jobs/companies/basis-2)
**Location:** New York, NY
**Role:** IT Support
**Salary:** $150k – $250k/yr
**Experience:** 5+ years
**Skills:** Okta, Jamf, Kandji, Sentinelone, Crowdstrike, Vpn, Ztna, Tailscale, MDM, SOC 2, ISO 27001, Saas Administration, Endpoint Security, Identity Management
**Posted:** 2026-06-16

> Own and scale IT systems for an AI company: identity/access (Okta), Mac endpoint management (Jamf/Kandji), SaaS lifecycle, security/compliance (SOC 2, ISO 27001), and day-to-day operations.

## Job Description

## What You’ll Do

**Own identity, access, and employee lifecycle systems**
- Design and implement a centralized identity layer and access model across all systems (Okta or equivalent)
- Build onboarding and offboarding that is fast, automated, and reliable
- Ensure provisioning, deprovisioning, and access controls remain clean and auditable as the company scales

**Build and standardize endpoint management**
- Own a Mac-first environment end-to-end
- Scale MDM (Jamf, Kandji)
- Enforce security baselines, patching, and device compliance

**Build and run IT**
- Own day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure
- Troubleshoot and resolve issues directly—from employee problems to system and on-site failures
- Identify patterns and build systems to eliminate recurring issues as the company scales

**Own corporate security fundamentals**
- Implement and maintain endpoint security and access controls
- Partner with a GRC hire on SOC 2 Type II and ISO 27001
- Ensure audit readiness through real systems

**Own SaaS and vendor ecosystem**
- Rationalize and manage the company’s SaaS stack
- Own provisioning, licensing, and lifecycle management
- Partner with finance and leadership on procurement decisions

## What “Great” Looks Like
- New hires are fully provisioned in minutes
- Access is clean, minimal, and auditable across all systems
- MDM coverage is near 100% with strong security posture
- Office IT is invisible because it works flawlessly
- SOC 2 / ISO readiness is supported by real infrastructure

## Who You Are
- End-to-end IT ownership. You’ve owned identity, devices, SaaS administration, endpoint security, networking, and internal systems.
- Hands-on systems experience. You’ve implemented tools like Okta, Jamf/Kandji, SentinelOne/CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows.
- Builder mindset. You turn messy, ad hoc processes into scalable systems instead of just fixing one-off issues.
- AI-first instincts. You’re excited to work at an AI-first company and use AI to move faster, automate work, and improve internal systems.
- High ownership and urgency. You don’t wait for perfect requirements or handoffs; you figure out what matters and drive it to completion.
- Strong internal customer orientation. You support employees directly while building systems that make support less manual over time.
- Practical security judgment. You can balance access controls, endpoint posture, audit readiness, and business speed.
- Clear communication. You can explain tradeoffs, document decisions, and partner with Finance, Security, and GRC.
- Scaling experience. Ideally, you’ve supported a Mac-first, in-person company in the ~100–500 employee range.

## Benefits
- Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
- Time off: Unlimited PTO + 12 paid company holidays.
- In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
- Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan
- Team Culture: Monthly office activities and frequent optional team happy hours.

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