# Business Systems Manager

**Company:** [Decagon](https://hotfix.jobs/companies/decagon)
**Location:** San Francisco, CA, New York, NY
**Role:** IT Support
**Salary:** $180k – $220k/yr
**Experience:** 6+ years
**Skills:** ERP, HRIS, Ramp, Navan, Teamohana, Aleph, Claude, Claude Code, Cursor, Finance Accounting, Ap, Ar, General Ledger, System Integrations
**Posted:** 2026-09-01

> Own and scale the company’s business systems ecosystem across ERP, finance, HR, spend, and travel platforms. The role requires 6+ years of hands-on systems administration, deep accounting workflow expertise, AI automation experience, and strong cross-functional delivery skills.

## Job Description

## Responsibilities
- Own and scale the company’s business systems ecosystem, including ERP, Ramp, Navan, TeamOhana, Aleph, Variabl, and other critical platforms.
- Oversee systems strategy, architecture, configuration, integrations, access governance, data integrity, optimization, and ongoing administration.
- Design and maintain end-to-end financial and operational processes, closing gaps between upstream tools and the ERP through disciplined integration design.
- Identify operational bottlenecks across Finance, Accounting, People, and Legal; deploy automated or AI-powered solutions to reduce manual data entry and errors.
- Lead rollouts of new tools, features, and system upgrades, including team training and user acceptance testing while protecting business continuity.
- Partner with Finance, Accounting, People, Legal, and Engineering to translate business requirements into scalable system solutions.
- Communicate measurable impact, including time saved, cost reduced, and errors eliminated, to leadership.

## Requirements
- 6+ years of hands-on experience administering business systems, including ERP, HRIS, spend, and travel platforms.
- Hands-on experience with AI-native tools, such as Claude, Claude Code, or Cursor, to automate real workflows and ship solutions.
- Deep expertise in end-to-end finance and accounting workflows, including AP, AR, GL, month-end close, and consolidations.
- Ability to assess build-versus-buy decisions and determine when middleware or off-the-shelf tools are preferable to custom development.
- Strong cross-functional collaboration skills and the ability to align system architecture with business priorities.
- Ability to independently drive complex projects in ambiguous environments without formal authority.

## Nice-to-haves
- Experience leading AI transformation initiatives within G&A or back-office functions.
- Product mindset focused on building automations that users adopt and enjoy.

## Compensation and Benefits
- $180,000–$220,000 plus equity.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan.
- Parental leave.
- Fertility and family-building benefits.
- Monthly wellness and lifestyle stipend.
- Daily office lunches and snacks.
- Flexible vacation policy.

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