# Sales Development Representative

**Company:** [Retell AI](https://hotfix.jobs/companies/retell-ai)
**Location:** Redwood City, CA
**Role:** Sales Development
**Salary:** $120k – $130k/yr
**Experience:** 0+ years
**Skills:** CRM, Sales Qualification, Lead Routing, Pipeline Management, Product Knowledge, Inbound Sales, Demo Scheduling
**Posted:** 2026-07-01

> Inbound Sales Development Representative responsible for qualifying leads from website, chat, email and LinkedIn, routing opportunities to AE teams, and scheduling discovery calls. Requires customer-facing experience, strong communication, organization, and eagerness to learn technical AI products in a fast-paced startup.

## Job Description

## Key Responsibilities
- Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn
- Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments
- Schedule discovery and demo calls for account executives
- Maintain clean, accurate CRM hygiene across all prospect interactions and stages
- Develop strong product knowledge and confidently communicate Retell’s value proposition
- Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
- Track performance against qualified meetings, opportunities created, and pipeline contribution

## Requirements
- Prior customer-facing experience in hospitality, retail, service, support, or sales environments
- High-energy with enjoyment in interacting with people
- Clear communication skills, ability to ask thoughtful questions and actively listen
- Strong organization under volume and consistent follow-through on details
- Comfort operating in fast-paced environments with evolving processes
- Quick learner excited to understand technical products deeply
- Desire to grow rapidly in a high-performance startup environment with meaningful ownership

## Nice-to-Haves
- Experience in sales development or inbound lead qualification
- Familiarity with CRM systems and pipeline tracking
- Interest in AI and voice technology

## Compensation and Benefits
- Cash: $130,000 + Commission + Equity
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for unlimited meals and snacks
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement

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