# Director, Channel Partnerships, Health Systems

**Company:** [OpenLoop](https://hotfix.jobs/companies/openloop)
**Location:** Remote
**Role:** Partnerships
**Experience:** 15+ years
**Skills:** Healthcare Technology, Provider Partnerships, Account Management, Enterprise Account Expansion, Cross-Selling, People Management, Project Management, Operational Playbooks, Quarterly Business Reviews, Metabase, Klaviyo, Canva, Jotform, Analytics, Remote Patient Monitoring
**Posted:** 2026-08-20

> Leads expansion and cross-sell growth across existing hospital and health system partnerships, while building the Provider Engagement function and managing executive relationships, reporting, implementations, and referral outcomes. Requires 15+ years of healthcare or related partnership and operational experience.

## Job Description

## Responsibilities
- Own expansion within existing health system accounts by onboarding additional departments, service lines, and hospital campuses.
- Execute cross-sell strategies for OpenLoop’s wellness portfolio, including metabolic health and weight management, sleep, remote patient monitoring (RPM), and medical nutrition therapy (MNT).
- Maintain account-level expansion targets and conversion plans.
- Build and lead the Provider Engagement team; oversee referring provider accounts.
- Develop standardized monthly reporting packages covering expansion and cross-product referral metrics.
- Own internal and external reporting for health system and key business partners.
- Lead Quarterly Business Reviews (QBRs) and recurring operational check-ins.
- Identify, triage, and resolve customer issues, including patient and provider complaints.
- Drive incremental referral growth and account expansion.
- Manage complex implementations across technical, clinical, and operational teams.

## Requirements
- 15+ years of experience in healthcare, healthcare technology, provider partnerships, account management, or related operational roles.
- Proven land-and-expand experience growing enterprise or health-system accounts.
- Experience cross-selling multiple product or service lines within enterprise or health-system accounts.
- People-management experience, preferably building or scaling a team.
- Experience managing complex, multi-stakeholder implementations.
- Experience owning executive-level relationships with health system leadership or C-suite stakeholders.
- Strong project management skills and experience developing scalable operational playbooks.
- Experience creating and delivering reporting packages and QBRs.
- Comfort using analytics and marketing tools such as Metabase, Klaviyo, Canva, and Jotform.
- Excellent written and verbal communication skills.
- Ability to manage ambiguity, prioritize competing demands, and work autonomously.

## Benefits
- Medical, dental, and vision plans
- Flexible spending and health savings accounts
- Flexible paid time off
- 401(k) with company match
- Life insurance
- Pet insurance

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