# Accounts Receivable Specialist

**Company:** [Anthropic](https://hotfix.jobs/companies/anthropic)
**Location:** San Francisco, CA, New York, NY, Seattle, WA
**Role:** Finance & Accounting
**Salary:** $190k – $230k/yr
**Experience:** 8+ years
**Skills:** accounts receivable, collections, dunning, dispute resolution, cash application, tesorio, highradius, growfin, ERP, NetSuite, Workday, Excel, Google Sheets, credit risk
**Posted:** 2026-08-12

> Manages customer collections, disputes, cash application, account reconciliations, and process improvements within a scaling B2B SaaS finance organization. The role requires strong I2C expertise, cross-functional communication, ERP and collections-tool experience, and a bachelor's degree or equivalent experience.

## Job Description

## Responsibilities
- Own end-to-end collections activity for an assigned customer portfolio, executing established dunning schedules and escalation paths.
- Conduct proactive customer outreach via email, phone, video, and other channels to secure on-time payment in line with contractual terms.
- Investigate and resolve customer disputes and billing inquiries with Sales, Customer Success, Billing, Legal, and Revenue Accounting.
- Meet or exceed SLAs and KPIs, including cash collection targets, DSO, CSAT, daily outreach, and internal QA reviews.
- Maintain detailed records of customer interactions, commitments, and dispute status in the ERP and Tesorio.
- Monitor AR aging, identify at-risk accounts, and recommend action plans to management.
- Support cash application research, payment discrepancy resolution, and account reconciliations.
- Contribute to month-end close activities, including aging analysis and collection forecasts.
- Share best practices and recommend improvements to processes, controls, and automation tooling.
- Partner with Finance Systems and I2C leadership on testing, rollout, and adoption of collections tools and workflow enhancements.

## Requirements
- Experience working in a B2B SaaS company and a rapidly scaling finance organization.
- Strong knowledge of collections, dunning, dispute resolution, and cash application processes.
- Hands-on experience with Tesorio or similar collections tooling such as HighRadius or Growfin.
- Track record of meeting or exceeding collections KPIs, including cash targets, DSO, aging, and CSAT.
- Excellent written and verbal communication skills.
- Ability to work cross-functionally to drive timely dispute resolution.
- Experience with ERP platforms such as NetSuite, Workday, or similar.
- Proficiency in Excel or Google Sheets, including pivot tables and lookups.
- Strong attention to detail and ability to manage a high-volume portfolio accurately.
- Collaborative approach and willingness to share best practices and receive feedback.

## Preferred Qualifications
- 7+ years of experience in accounts receivable, collections, or a related Invoice to Cash function.
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Experience contributing to automation or process improvement initiatives within an I2C organization.
- Experience using AI agents to improve efficiency and quality.
- Familiarity with credit risk and credit management concepts.

## Compensation and Benefits
- Annual salary range: **$190,000–$230,000 USD**.
- Competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office collaboration space.
- Location-based hybrid policy: staff are expected to work from an office at least 25% of the time, though some roles may require more.
- Visa sponsorship may be available depending on the role and candidate.

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