# Staff Product Manager, Telephony

**Company:** [LiveKit](https://hotfix.jobs/companies/livekit)
**Location:** Remote
**Role:** Product Management
**Salary:** $225k – $265k/yr
**Experience:** 8+ years
**Skills:** sip, rtp/srtp, dtmf, voice codecs, call transfer, cpaas, telephony, voice ai, real-time communication, contact centers, telecom regulation, usage-based pricing
**Posted:** 2026-08-13

> Leads product strategy and roadmap for LiveKit’s telephony platform, spanning SIP interoperability, native phone numbers, global expansion, customer workflows, and unit economics. Requires 8+ years of senior product management experience, strong technical systems understanding, and experience with developer-facing or communications products.

## Job Description

## Responsibilities
- Own the telephony roadmap and establish the product direction in partnership with engineering.
- Define SIP compatibility priorities so enterprises can connect existing carriers, PBXs, and contact center platforms.
- Expand LiveKit Phone Numbers globally, including country coverage and regulatory readiness.
- Develop a deep understanding of customer workflows and production call failures to guide priorities.
- Own telephony pricing, packaging, and margin as usage and geographic coverage expand.

## Requirements
- 8+ years of product management experience at a senior or staff level.
- Substantial experience managing developer-facing products.
- Technical depth in protocols, media paths, latency, call quality, and failure modes.
- Experience owning products where uptime and quality were core responsibilities.
- Ability to influence cross-functionally through clarity, trust, and judgment.
- Strong customer focus and ability to translate customer needs into a prioritized roadmap.
- Excellent written and verbal communication skills, from board-level strategy to detailed technical discussions.
- Comfort working with ambiguity, prioritizing ruthlessly, and moving quickly with incomplete information.

## Nice to Have
- Experience building telephony, CPaaS, SIP, or voice communications products handling production call volume.
- Familiarity with SIP, RTP/SRTP, DTMF, voice codecs, and call transfer.
- Experience with carriers, including interconnects, number provisioning and porting, and telecom regulation and compliance.
- Background in developer tools, infrastructure, or communications.
- Familiarity with voice AI, real-time communication, or contact center platforms.
- Experience with usage-based pricing and cost or margin optimization.

## Benefits
- Competitive salary and equity package.
- Health, dental, and vision benefits.
- Flexible vacation policy.
- Opportunity to build impactful products.
- Opportunity to contribute to open source.

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**Apply:** https://hotfix.jobs/jobs/6644a328-7cfd-421b-9baa-a0ebdb77d7d1
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