# Manager, Candidate Experience

**Company:** [MongoDB](https://hotfix.jobs/companies/mongodb)
**Location:** Austin, TX, New York, NY
**Role:** People Ops
**Salary:** $73k – $143k/yr
**Experience:** 7+ years
**Skills:** Greenhouse, Ats Platforms, Scheduling Tools, Data Reporting, Dashboard Building, Process Standardization, Team Management, Stakeholder Management, AI Tools, Talent Acquisition
**Posted:** 2026-05-20

> Manage a globally distributed team of Candidate Experience Leads and Coordinators, owning end-to-end candidate operations, process standardization, and reporting across US, EMEA, and APAC regions.

## Job Description

## What You'll Do
- Develop and lead a globally distributed team of Candidate Experience Leads & Coordinators (CECs) across multiple regions including US, EMEA, and APAC
- Foster a cohesive team culture across time zones, building engagement and alignment around shared goals and values
- Set the vision and strategy for candidate experience globally, ensuring a consistent, high-quality, and equitable experience across all regions and hiring stages
- Own and evolve the candidate journey from interview scheduling through offer acceptance, identifying friction points and implementing scalable solutions
- Build and maintain reporting dashboards to track key metrics such as scheduling SLAs, candidate satisfaction (NPS), and coordinator productivity
- Consistently monitor and forecast team capacity, ensuring regional teams are appropriately staffed to meet hiring volume
- Partner cross-functionally to align candidate experience initiatives with broader talent strategy
- Drive adoption of new tools and automation to increase coordinator efficiency using AI

## What You'll Bring
- 7+ years of experience in recruiting coordination, recruiting operations, or talent acquisition, with at least 3 years in a people management role
- Demonstrated experience managing distributed or global teams across multiple time zones and regions
- Deep understanding of the candidate lifecycle and best practices for high-volume, high-quality interview experience
- Strong operational mindset with a track record of building scalable processes and driving measurable improvements
- Experience with ATS platforms (Greenhouse preferred) and scheduling tools; comfort with data and reporting
- Excellent communication, influencing, and stakeholder management skills — including experience working with senior recruiting and business leaders
- Ability to thrive in a fast-paced, ambiguous environment and manage multiple competing priorities across regions

## Similar roles

- [People and Compliance Site Lead](https://hotfix.jobs/jobs/63394a7c-fdef-4786-8317-6e0d5caa0a58) - Nuro - Houston, TX - $68k – $92k/yr
- [Senior Manager, HR Compliance - Americas](https://hotfix.jobs/jobs/5d3f3836-4386-4223-950a-266776735356) - MongoDB - Remote - $81k – $160k/yr
- [Senior Global Leave of Absence & Wellness Specialist](https://hotfix.jobs/jobs/d6ac54c0-abfd-4280-917d-ae28ad8e10ae) - 1Password - Remote - $94k – $132k/yr
- [Senior People Partner - Risk & Banking Ops](https://hotfix.jobs/jobs/5c5f144a-cae2-4269-8943-e3f163b42fc2) - Mercury - San Francisco, CA - $97k – $121k/yr
- [Senior Compensation Manager](https://hotfix.jobs/jobs/8e850a49-c182-4252-b5e9-aca727d4eddf) - MongoDB - Atlanta, GA - $98k – $193k/yr

**Apply:** https://hotfix.jobs/jobs/65d48f81-9443-4521-8914-e433b996c0f0
**Canonical:** https://hotfix.jobs/jobs/65d48f81-9443-4521-8914-e433b996c0f0