# IT Lead

**Company:** [Distyl AI](https://hotfix.jobs/companies/distyl-ai)
**Location:** San Francisco, CA, New York, NY
**Role:** IT Support
**Salary:** $170k – $220k/yr
**Experience:** 7+ years
**Skills:** Identity And Access Management, Endpoint Management, Saas Governance, Networking, Corporate Security, SOC 2, ISO 27001, Iso 42001, GDPR, HIPAA, Okta, Kandji, Google Workspace, Tailscale, Itsm
**Posted:** 2026-06-08

> Build and lead Distyl's global IT organization from 180 to 500+ employees. Own IT strategy, security controls, compliance programs (SOC 2, ISO 27001, GDPR, HIPAA), identity management, and endpoint security while balancing hands-on execution with strategic leadership.

## Job Description

## Key Responsibilities

### IT Leadership & Organizational Development
- Build and lead Distyl's IT organization, including hiring, coaching, and developing a high-performing team
- Establish a culture of operational excellence, accountability, responsiveness, and attention to detail
- Define the long-term IT strategy, operating model, budget, and roadmap
- Build an IT organization capable of supporting a global workforce of 500+ employees
- Develop strong relationships with stakeholders across Engineering, Security, Legal, Finance, People, and Operations

### Security & Risk Management
- Establish and maintain strong controls across identity, devices, networks, SaaS platforms, emerging AI technologies, and corporate infrastructure
- Lead initiatives to improve endpoint security, access governance, device compliance, and network security
- Establish governance around corporate and customer data, including data handling standards, secure transfer mechanisms, retention policies, and access controls
- Develop and maintain business continuity, disaster recovery, and incident response capabilities
- Own corporate compliance programs, including SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and future certifications
- Support customer security assessments, vendor reviews, due diligence requests, audits, and enterprise compliance requirements

### SaaS, Identity & Employee Technology
- Deliver a world-class employee technology experience across office and remote environments
- Establish and continuously improve self-service employee support, knowledge management, and ITSM processes
- Establish and continuously improve processes for software procurement, vendor management, license optimization, and lifecycle management for AI tools and emerging technologies
- Drive automation of employee lifecycle management and access governance
- Establish standards and controls that balance security, employee productivity, and operational efficiency

### Infrastructure & Global Operations
- Oversee office technology, networking, AV systems, and employee support across NYC, SF, remote, and international locations
- Support the expansion and operation of Distyl's international offices and global workforce

### Hands-On Execution
- Personally lead critical technical and operational initiatives while the team scales
- Identify and eliminate manual operational work through automation, self-service tooling, and AI-powered workflows
- Serve as the escalation point for complex IT, security, and compliance issues
- Maintain deep familiarity with the systems and controls underpinning Distyl's IT environment

## Requirements
- 7+ years of experience leading IT, corporate technology, or security operations as a company scales from 100-1000 employees
- Demonstrated track record of successfully prioritizing and executing competing initiatives in fast-growing environments with limited resources
- Exceptional communication skills and ability to partner effectively with executives, customers, and cross-functional stakeholders
- Proven experience hiring, developing, and leading high-performing IT, security operations, or corporate technology teams
- Deep expertise in identity and access management, endpoint management, SaaS governance, networking, and corporate security
- Experience leading compliance programs such as SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and other modern compliance frameworks
- Demonstrated ability to balance strategic planning with hands-on execution

## Preferred Qualifications
- Experience building IT organizations from an early-stage or growth-stage startup environment
- Experience supporting globally distributed teams and international office expansion
- Experience operating in highly regulated environments or serving Fortune 500 customers
- Hands-on experience with Okta, Kandji, Google Workspace, Tailscale, endpoint security tooling, and modern SaaS governance platforms
- Experience supporting AI, software, cloud-native, or enterprise technology companies

## Compensation & Benefits
- Base salary range: $170K – $220K depending on experience, location, and level
- Eligible for meaningful equity
- Comprehensive benefits package including 100% covered medical, dental, and vision for employees and dependents
- 401(k) with additional perks (e.g., commuter benefits, in-office lunch)
- Access to state-of-the-art models, generous usage of modern AI tools, and real-world business problems
- Ownership of high-impact projects across top enterprises

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