# Principal Product Manager

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Product Management
**Salary:** $171k – $252k/yr
**Experience:** 10+ years
**Skills:** Product Management, SaaS, Iaas, Paas, Roadmapping, Stakeholder Management, Data Analysis, UI/UX Design, Cross-Functional Collaboration, Api Products
**Posted:** 2026-06-11

> Own Trust Hub (Twilio’s KYC platform) end-to-end, driving product vision, roadmap, and launches for streamlined onboarding and compliance experiences. Requires 10+ years PM experience in SaaS/IaaS/PaaS and a bachelor’s in CS/Engineering.

## Job Description

## Responsibilities
- Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives.
- Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision.
- Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and user stories.
- Define key metrics to evaluate product performance, constantly analyzing data to inform product decisions and measure success.
- Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization.
- Mentor junior PMs on product management best practices and support their professional development.
- Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

## Requirements
- Minimum of 10 years of experience in product management in SaaS, IaaS or PaaS.
- Proven track record of leading successful product launches and driving product strategies.
- Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders.
- Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals.
- Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges.
- Bachelor in Computer Science, Engineering, or equivalent practical experience.

## Nice-to-Haves
- Experience building products/services related to APIs, developer experience.
- Experience working with telecommunications or other regulated ecosystems.

## Compensation & Benefits
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120 - $213,900.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
- Based in the San Francisco Bay area, California: $201,280 - $251,600.
- Eligible to participate in Twilio’s equity plan and corporate bonus plan.
- Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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