# Field Engineer

**Company:** [Motive](https://hotfix.jobs/companies/motive)
**Location:** Buffalo, NY
**Role:** Support Engineering
**Salary:** $73k – $87k/yr
**Experience:** 5+ years
**Skills:** Hardware Installation, Troubleshooting, Qa Testing, Training And Certification, Computer Electronics, Automotive Industry Knowledge, Logistics Industry Knowledge, Motive Products
**Posted:** 2026-07-08

> Field Engineer responsible for onsite installation, troubleshooting, QA, training partners, and supporting Motive's hardware/software products in automotive and logistics. Requires 5+ years experience, hardware proficiency, customer-facing skills, and up to 35% travel.

## Job Description

## What You’ll Do
- Become the Subject Matter Expert on the Motive Hardware & Software Product Suite and deployment practices.
- Provide strategic onsite presence to install, supervise, troubleshoot, QA, and support Motive implementations.
- Build and deliver installation partner training content and certification programs.
- Train and certify third parties on Motive Installation Standards.
- Participate in New Product development (Alpha & Beta programs) by performing installation and testing to provide integral feedback.
- Contribute to the online installation help center by building and maintaining articles, how-to guides, and additional resources.
- Build and maintain a Hardware Lab for testing and using Motive products.
- Ensure onsite efficiency and safety at all times.

## What We’re Looking For
- 5+ years relevant experience.
- Bachelor's Degree or 2+ years relevant experience/certification.
- Demonstrated proficiency in Computer Electronics and Hardware.
- Strong problem-solving and critical thinking skills, with the ability to handle high-priority technical scenarios.
- Confident in customer-facing roles, capable of providing training, support, and assistance.
- Knowledge of the Automotive & Logistics industry is required; prior experience is a plus.
- Expertise in Motive Product use (in lab).
- Strong work ethic and a commitment to excellence.
- Ability to travel up to 35%.
- Valid driver’s license required.

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