# Senior Named Solutions Engineer, UKI

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** London, United Kingdom
**Role:** Solutions Architecture
**Experience:** 5+ years
**Skills:** DNS, Cdn, Zero Trust, Network Security, Python, JavaScript, Bash, Lua, Go, REST APIs, GraphQL, Terraform, Pulumi, CI/CD, LLMs
**Posted:** 2026-09-01

> Own the technical customer journey from pre-sales validation through onboarding, adoption, renewal, and expansion for enterprise Cloudflare clients. The role requires customer-facing architecture expertise, strong communication, commercial accountability, and breadth across networking, security, performance, AI, and developer platforms.

## Job Description

## Responsibilities
- Partner with Account Executives to lead technical discovery, validation, proof-of-concept planning, presentations, demonstrations, and objection handling for enterprise customers.
- Map customer infrastructure—including DNS, CDN, Zero Trust, and network security requirements—to Cloudflare architectures and deployment strategies.
- Oversee technical onboarding and implementation; design migration and onboarding blueprints and guide customer engineering teams through configuration best practices.
- Own technical discovery, demos, onboarding, customer health, risk management, and expansion strategy throughout the customer lifecycle.
- Monitor customer health and telemetry, resolve integration bottlenecks, reduce deployment risk, and lead technical QBRs.
- Carry a variable quota tied to new business and/or account growth; identify cross-sell and upsell opportunities.
- Advise stakeholders on architecture, AI control layers, security posture, and deployment confidence.
- Use AI agents, LLMs, and internal platforms to automate RFP responses, security questionnaires, sandbox provisioning, telemetry monitoring, and documentation.
- Create and deliver technical enablement materials, workshops, SOPs, architectural guidance, technical documentation, and developer onboarding resources.
- Travel up to 20–50% for customer meetings, conferences, industry events, and team collaboration.

## Requirements
- Experience in a customer-facing technical role such as solutions engineering, customer engineering, professional services, sales engineering, technical account management, or forward-deployed engineering.
- Ability to design and clearly explain complex enterprise network and security architectures.
- Excellent communication, presentation, consulting, and stakeholder-management skills, including communication with engineers and C-level executives.
- Experience in quota-carrying or revenue-aligned environments and understanding of SaaS metrics and enterprise sales cycles.
- Demonstrated depth in at least three of the following areas:
  - Internet fundamentals, including OSI layers 1–7, BGP, GRE, TCP/UDP, DNS, HTTP(S), and SSL/TLS.
  - Internet security, including WAF, bot management, firewalls, rate limiting, mTLS, Zero Trust, and SASE.
  - Internet performance, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
  - AI proficiency, including prompt engineering, AI-assisted scripting, log analysis, LLMs, and workflow automation.
  - Coding and scripting with Python, JavaScript, Bash, Lua, Go, or similar languages.
  - Developer platforms, including RESTful or GraphQL APIs, SDKs, webhooks, cloud-native developer tooling, infrastructure as code, CI/CD, and observability.
- Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

## Nice-to-Haves
- Experience creating and delivering technical enablement, workshops, code samples, documentation, or developer onboarding.
- Experience with LLM orchestration, Retrieval-Augmented Generation architectures, and model-access controls.
- Knowledge of PCI DSS, HIPAA, and SOC 2.
- Background at hyperscalers, digital-native companies, distributed-systems environments, or startups.

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