# Senior Manager, Program Management

**Company:** [Vestwell](https://hotfix.jobs/companies/vestwell)
**Location:** New York, NY, Austin, TX, Scottsdale, AZ
**Role:** Technical Program Management
**Salary:** $115k – $125k/yr
**Experience:** 5+ years
**Skills:** Program Management, Business Operations, Process Optimization, Stakeholder Management, Data Analytics, Cross-Functional Collaboration, Roadmap Development, Salesforce, Agile, Scrum
**Posted:** 2026-06-18

> Lead cross-functional program management and operational strategy initiatives. Drive process optimization, roadmap execution, and data-informed decision-making across business and technology teams.

## Job Description

## What Will You Be Doing?

**Strategic Partnership & Stakeholder Engagement**  
- Serve as a key liaison across business units (sales, finance, service, compliance) to assess the operational impact of new products and opportunities.  
- Influence cross-functional decision-making by providing data-driven insights and recommendations.

**Operational & Systems Strategy**  
- Lead the development of scalable, efficient processes by analyzing business needs and translating them into actionable system and operational requirements.  
- Drive alignment between business objectives and technology solutions.

**Roadmap Development & Execution**  
- Help drive the managing and updating of a long-term solution roadmap, ensuring initiatives are effectively prioritized based on business impact, operational feasibility, and strategic goals.

**Continuous Process & System Optimization**  
- Oversee the ongoing evaluation, analysis, and refinement of system requirements and business processes.  
- Ensure seamless implementation of updates while mitigating operational risks.

**Governance & Documentation**  
- Establish and maintain best-in-class documentation standards for internal and external use.  
- Lead the formalization and communication of requirements, ensuring clarity and alignment across teams.

**Data-Driven Decision-Making**  
- Leverage data analytics and reporting to identify inefficiencies, emerging trends, and areas for process optimization.  
- Provide actionable insights to drive efficiency, scalability, and business performance.

## Requirements

**The Necessities**  
- Proven experience in business operations, product management, process optimization, program management, or systems strategy, preferably in a leadership capacity.  
- Strong ability to translate complex business challenges into actionable operational and system improvements.  
- Demonstrated success in managing cross-functional initiatives and influencing senior stakeholders.  
- Proficiency in leveraging data to drive decision-making and prioritization.  
- Exceptional communication and documentation skills, with a strong attention to detail.  
- Drive to lift up team members through collaboration, training, and coordination.  
- Love of learning and growth, to continue to level-up technical and softer skills.  
- Stakeholder Management: Collaborate with stakeholders to gather project requirements and provide teams with required input for implementation.  
- Demonstrated abilities to balance own workload with team needs; as well as to speak up and work with managers to prioritize projects when needed.  
- The ability to dig deep into the details of one product or process while keeping the big picture in mind.  
- Continued growth in industry and regulatory knowledge, to support prioritization efforts (balancing efficiency with regulatory requirements).  
- Experience in the retirement, financial services or employee benefit industries.

**The Extras**  
- Extensive knowledge of ERISA rules and requirements.  
- Familiarity with contracting, agreements and DocuSign.  
- Prior experience working in an agile or scrum framework.  
- Prior experience working with Salesforce.

## Compensation & Benefits

- Expected base salary range: $115K - $125K.  
- Eligible to participate in the Company Bonus Pool and receive new hire equity.  
- Comprehensive health benefits, generous time off, hybrid work model.  
- Competitive 401(k) plan.

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