# Lead GTM Enablement & Scale Architect, Field Engineering - Customer Skills

**Company:** [Databricks](https://hotfix.jobs/companies/databricks)
**Location:** Remote
**Role:** Sales Enablement
**Salary:** $174k – $299k/yr
**Experience:** 7+ years
**Skills:** AI, Claude Code, Vibe Coding, Executive Engagement, Strategic Selling, Challenger, MEDDPICC, Value Selling, Solutions Architecture, Customer Discovery, Executive Briefings, Role-Playing Simulations, Personalized Coaching, Performance Management, KPI Tracking
**Posted:** 2026-08-03

> Leads global customer-skills strategy and scalable AI-powered enablement for a 3,000-person Field Engineering organization. The role requires customer-facing technical experience, executive engagement expertise, program-building ability, and fluency in strategic selling methodologies.

## Job Description

## Responsibilities

- Own the global strategy for Customer Skills across Field Engineering, including frameworks, standards, and the definition of trusted advisorship.
- Build influence approaches around discovery, business outcomes, executive engagement, value framing, and consumption-driven selling using real customer scenarios.
- Define behaviors and programs that develop judgment, presence, and the ability to influence C-level executives.
- Build and ship enablement at scale using AI tools, content pipelines, practice scenarios, role-play prompts, coaching content, and personalized learning journeys.
- Design AI-powered practice environments, including executive role-plays, scenario simulators, and personalized coaching agents.
- Partner with Field Engineering leadership, the People Team, and enablement peers to embed customer skills into hiring, performance management, and career development.
- Enable solutions architects and account teams to engage C-level stakeholders and drive consumption.
- Establish feedback loops to identify field challenges and provide actionable recommendations to Field Engineering leaders.
- Create workshops, AI simulations, peer coaching frameworks, and certification paths focused on behavior change.
- Lead customer executive conversations, including executive briefings, CxO briefings, and strategic account reviews, for approximately 10–15% of the role.
- Define and track KPIs such as confidence, customer engagement quality, deal progression velocity, and consumption growth.

## Requirements

- Experience building customer-facing skills at scale within a large, global technical organization serving hundreds or thousands of people.
- Experience as a solutions architect or in a closely related customer-facing technical role, including discovery, executive engagement, and converting technical wins into consumption.
- Strong perspective on how AI changes technical talent development and the importance of influence and judgment.
- Deep understanding of how technical professionals learn and how to shift behavior.
- Builder mentality with experience creating tools, AI workflows, and practice systems.
- Demonstrated ability to build programs from scratch.
- Experience working with senior leaders as a peer and challenging existing approaches when appropriate.
- Experience designing scalable programs for a global technical organization across AMER, EMEA, and APJ.
- Exceptional communication and facilitation skills, including live sessions and asynchronous global content.
- Fluency in executive engagement and strategic selling methodologies such as Challenger, MEDDPICC, or Value Selling.

## Nice to Have

- Experience at a high-growth infrastructure or SaaS company during a scaling inflection point.
- Technical background with sufficient platform depth to establish credibility with solutions architects.
- Experience across both pre-sales and post-sales.
- Experience with Databricks or other data and AI platforms.
- Experience running executive engagement or C-level advisory programs.
- Experience using AI to automate content creation, build internal tools, or ship learning experiences at scale.

## Compensation

- ATS-listed salary range: **$174,200–$299,400 USD**.
- Compensation may also include an annual performance bonus, equity, and benefits.
- Actual compensation depends on job-related skills, experience, certifications, training, and work location.

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