# Senior IT Engineer

**Company:** [Drata](https://hotfix.jobs/companies/drata)
**Location:** San Francisco, CA
**Role:** IT Support
**Salary:** $137k – $169k/yr
**Skills:** macOS, Okta, Jamf, Kandji, Fleet, AWS, GCP, Terraform, Ping, Saas Apis, GitOps, IAM, SSO, MDM
**Posted:** 2026-05-11

> Senior IT Engineer manages internal IT infrastructure including identity/access management, device management, network security, and SaaS integrations using automation and IaC. Requires deep MacOS expertise, IAM/MDM tools like Okta/JAMF, cloud experience, and strong troubleshooting skills in a hybrid environment.

## Job Description

## Responsibilities
- Manage and evolve identity, device, and network security infrastructure through infrastructure-as-code, with version-controlled, peer-reviewed, and auditable changes.
- Build and maintain automated joiner/mover/leaver workflows for accurate and timely access provisioning and de-provisioning.
- Enforce least-privilege access across the org through scalable IAM governance.
- Partner with business departments to evaluate, onboard, and integrate new SaaS tools, owning the full lifecycle from requirements and architecture through automation and security compliance.
- Establish trust and strong relationships with senior leaders, operations managers, and professional staff.
- Partner with the Security team to continuously raise the bar on IT security posture.
- Own technical documentation, support runbooks, and integration templates.
- Provide mentorship to junior staff and encourage their technical development.
- Drive AI tool adoption and help the business identify opportunities to integrate AI into workflows.
- Build internal tools (CLIs, bots, and dashboards) that make the IT team faster and more effective.

## Requirements
- Deep technical knowledge of **MacOS**.
- Experience with IAM and SSO/SAML solutions like **Okta** and **Ping**.
- Experience with MDM software like **JAMF**, **Kandji** (Iru), or **Fleet**.
- Understanding of networking, DNS, firewalls, etc. (RFC knowledge).
- Experience with **AWS** or **GCP**.
- In-depth troubleshooting and problem-solving skills.
- Familiarity with **SaaS APIs** (REST, SOAP, OAuth) for provisioning and automation.
- Comfort with **infrastructure-as-code** (e.g., **Terraform**) and workflow automation.
- Strong grasp of system design, scalability, and SaaS operational best practices.
- Familiarity with **GitOps** workflows and version-controlling infrastructure and configuration changes.
- Curiosity, desire to learn, and ability to communicate clearly with peers.

## Compensation
- Base salary range: **$136,600 - $168,700**, plus benefits and stock (RSUs).

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