# Senior Product Designer

**Company:** [Intercom](https://hotfix.jobs/companies/intercom)
**Location:** Dublin, Ireland, London, United Kingdom
**Role:** Product Design
**Experience:** 5+ years
**Skills:** Interaction Design, Product Design, Visual Design, Prototyping, Figma, Framer, Vercel, JavaScript, Mobile Design, Chat Interfaces, Ai Design
**Posted:** 2026-07-20

> Senior individual contributor product designer responsible for end-to-end design of complex AI-powered software experiences across desktop, mobile, chat, and emerging interfaces. The role emphasizes interaction and visual craft, prototyping, autonomy, and close collaboration with engineering and product teams.

## Job Description

## Responsibilities
- Own end-to-end design for high-impact product areas from concept through execution.
- Define new interaction patterns and design paradigms for Fin, automation, and AI-powered tools.
- Sketch, prototype, and test ideas at different fidelities to validate decisions.
- Work closely with engineers and product managers to define problems, move quickly, and deliver high-quality solutions.
- Maintain high standards of craft while balancing speed and execution.
- Contribute to design culture by mentoring others, pushing for excellence, refining processes, and sharing knowledge.

## Requirements
- Experience shipping complex, high-quality software products.
- Experience designing for multiple surfaces, including desktop, mobile, chat interfaces, and AI-first or emerging experiences.
- Ability to balance speed and detail, knowing when to move quickly and when to focus on fine-grained execution.
- End-to-end product thinking, from systems-level concepts to interaction details.
- Understanding of engineering and ability to build prototypes using tools such as Framer, Lovable, Windsurf, Vercel, Figma, or code.
- Strong visual taste and high standards for design quality.
- Ability to clearly and convincingly communicate design decisions.
- Agency, ownership, and autonomy in open-ended environments.
- Strong interaction design, product thinking, and pixel-perfect execution skills.

## Benefits
- Competitive salary and equity in a fast-growing startup.
- Lunch provided on weekdays, snacks, and a fully stocked kitchen.
- Regular compensation reviews.
- Pension scheme with matching up to 4%.
- Life assurance and comprehensive health and dental insurance for employees and dependents.
- Flexible paid time off.
- Paid maternity leave and six weeks of paternity leave.
- Cycle-to-Work Scheme and secure bike storage.
- MacBook standard equipment, with Windows available for certain roles.
- Hybrid working policy with at least three days per week in the office.

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