# People Operations Generalist

**Company:** [Commure](https://hotfix.jobs/companies/commure)
**Location:** Mountain View, CA
**Role:** People Ops
**Salary:** $125k – $145k/yr
**Experience:** 3+ years
**Skills:** Rippling, HRIS, Onboarding, Offboarding, Payroll Coordination, Benefits Administration, Leave Administration, Compliance Tracking, I-9 Processes, Employee Records Management
**Posted:** 2026-06-17

> People Operations Generalist supporting full employee lifecycle, HR operations, payroll/benefits coordination, compliance, and process improvement in a hybrid role at a healthcare AI startup.

## Job Description

## What You’ll Do

### Employee Lifecycle & HR Operations
- Support core HR operations across onboarding, offboarding, employee changes, documentation, and employee records
- Help deliver a smooth onboarding experience for new hires, including pre-start coordination, first-day logistics, documentation, and follow-up
- Coordinate offboarding processes, including system updates, equipment coordination, and employee communications
- Partner closely with HRBP(s) to prepare for terminations including creating confidential exit guides and prepping severance packages
- Conduct exit interviews and document insights
- Maintain accurate employee records in Rippling and other People systems
- Draft and maintain HR documentation, process guides, templates, and employee communications
- Triage and respond to employee questions and route issues appropriately when escalation is needed
- Manage high-volume, process-driven HR work while maintaining accuracy and confidentiality

### Payroll, Benefits & Leave Administration Support
- Partner with the internal payroll team to support employee changes, data accuracy, and payroll-related questions
- Provide administrative support for benefits, 401(k), PTO, leave policies, and related employee questions
- Serve as a point of contact for employees and vendors, including Sparrow for leave administration
- Support benefits documentation, employee communications, and recurring administrative processes
- Own intake for leave and accommodation requests, triaging sensitive situations with discretion and escalating or directing cases to the appropriate resources as needed

### HRIS, Systems & Process Improvement
- Support reporting, audits, employee data updates, and recurring HR processes
- Identify manual processes that can be improved, documented, or automated
- Create and maintain trackers, checklists, templates, and workflows that help the People team operate more efficiently
- Support basic people reporting, including headcount, turnover, onboarding status, offboarding status, and compliance tracking
- Help clean up and improve existing processes where documentation or ownership is unclear
- Leverage AI tools to automate manual processes and build workflows to improve operational efficiency

### Compliance & Immigration Coordination
- Support HR compliance administration across federal, state, and local employment requirements
- Assist with audits, employee documentation, policy acknowledgments, and compliance tracking
- Support I-9 and reverification processes, background check, employment verification, and personnel file processes
- Help ensure employee records and HR processes are consistent, accurate, and well-documented

### Culture & Employee Experience Support
- Support employee engagement, recognition, and culture initiatives
- Provide responsive, helpful support to employees while maintaining appropriate confidentiality
- Drive improvements to the employee experience through better processes, clearer documentation, and consistent follow-through

## What You’ll Bring

### Experience & Background
- 3 to 5+ years of experience in People Operations, HR, HR coordination, or a related role
- Experience supporting the full employee lifecycle, including onboarding, offboarding, employee changes, records, and employee questions
- Experience with benefits, payroll coordination, leave administration, compliance tracking, or HR documentation
- Experience working in a startup, high-growth, or fast-changing environment preferred
- Experience with Rippling or another HRIS preferred
- Experience supporting immigration processes or working with immigration counsel is a plus
- Experience in a multi-state or global company environment is a plus

### Skills & Approach
- Highly organized and comfortable managing a high volume of administrative HR work
- Strong attention to detail and strong follow-through
- Clear, professional written communication skills
- Comfortable handling sensitive employee information with discretion
- Strong judgment and ability to know when to escalate
- Process-oriented mindset with a desire to improve how work gets done
- Comfortable working quickly while maintaining accuracy
- Able to operate in ambiguity and help bring structure to recurring work
- Strong employee service mindset and willingness to jump in where needed

## Compensation & Benefits
- Total rewards package includes meaningful equity, medical, dental, and vision coverage, unlimited PTO, and additional benefits
- Target cash compensation for this role based on location: $125,000 to $145,000

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