# Renewals Manager - French Speaker

**Company:** [MongoDB](https://hotfix.jobs/companies/mongodb)
**Location:** Dublin, Ireland
**Role:** Account Management
**Experience:** 5+ years
**Skills:** SaaS, Renewal Management, Account Management, Salesforce, Tableau, Contract Negotiation, Forecasting, Revenue Forecasting, Customer Success, Professional Services, Database Technology, Cloud Technology, Infrastructure Technology
**Posted:** 2026-08-12

> Manages end-to-end commercial renewals for MongoDB’s French-market customers, driving retention, forecasting risk and revenue, and coordinating with Sales, Customer Success, Legal, and Finance. Requires 5+ years of customer-facing SaaS or technology experience, quota-carrying success, strong negotiation skills, and French and English fluency.

## Job Description

## Responsibilities

### Renewal Management
- Proactively manage the end-to-end renewal process for assigned customer accounts, owning timelines, coordination, and execution to drive high retention outcomes and maximize renewal rates.
- Work strategically on upcoming renewals, engaging with customers 120 days in advance to secure timely, predictable renewals.
- Prepare complex renewal quotes and contracts, ensuring accuracy and strict compliance with company policies.

### Customer Engagement and Services Attachment
- Build and maintain strong relationships with key customer stakeholders to understand consumption patterns, business needs, and challenges.
- Act as a trusted commercial advisor, providing insights and solutions to maximize customer value, including the strategic integration of Professional Services.

### Data Analysis and Forecasting
- Use data and reporting tools to track renewal performance, accurately forecast risk and revenue, and proactively identify at-risk accounts.
- Provide regular, detailed updates to the EMEA management team on renewal status, forecasts, and key performance metrics.

### Cross-Functional Collaboration
- Work closely with Sales, Customer Success, Legal, and Finance to ensure a coordinated, frictionless approach to renewals and expansions.

## Requirements
- 5+ years of customer-facing sales, account management, or revenue-carrying experience in a fast-paced, competitive SaaS or technology environment.
- Proven quota-carrying experience focused on closing renewals, managing commercial outcomes through execution, and consistently exceeding targets.
- Strong problem-solving, organizational, and commercial negotiation skills, including experience handling complex contractual terms.
- Outstanding verbal and written communication skills in French and English, with the ability to present confidently to diverse senior audiences internally and externally.
- Ability to prioritize effectively and manage a high volume of concurrent opportunities in a dynamic environment.
- Strong relationship-building skills with internal cross-functional teams and external stakeholders.
- Prior exposure to database, cloud, and infrastructure technology is highly preferred.
- Must be based in, or willing to relocate to, Dublin, Ireland.

## Nice to Have
- Knowledge of Tableau and Salesforce.

## Benefits
- Industry-renowned sales training, onboarding bootcamps, and ongoing career development programs.
- Collaborative, inclusive, and high-performance workplace culture.
- Competitive equity packages.
- Mental health, fertility, and parental leave benefits.
- Flexible hybrid working models.

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