# Manager 2, Implementation Services Project Manager

**Company:** [Datadog](https://hotfix.jobs/companies/datadog)
**Location:** Denver, CO
**Role:** Technical Program Management
**Salary:** $162k – $202k/yr
**Experience:** 5+ years
**Skills:** Project Management, People Management, Saas Implementation, Stakeholder Management, Risk Management, Pre-Sales Scoping, Delivery Frameworks, Executive Presentation
**Posted:** 2026-06-30

> Lead and develop a team of Senior Project Managers while independently running complex SaaS implementation engagements. Requires 5-7 years people management experience and deep expertise in enterprise project delivery, pre-sales scoping, and stakeholder alignment.

## Job Description

## What You'll Do

- Manage, develop, and mentor a team of Senior Project Managers, fostering a high-performance culture focused on delivery excellence and professional growth
- Own overall delivery quality across your team's portfolio, tracking project health, proactively resolving blockers, and stepping in as an escalation point when needed
- Partner with Sales, Customer Success, and Technical Account Management to ensure seamless handoffs, aligned expectations, and a world-class customer experience
- Build and maintain strong relationships with sellers and pre-sales teams across North America to grow the pipeline of Implementation Services engagements
- Connect directly with customers to champion our services, surface opportunities, and understand the impact of our program on their business
- Drive initiatives to improve delivery frameworks, tooling, and playbooks so the team can scale without sacrificing quality

## Who You Are

- 5-7 years of people management experience, with a track record of developing high-performing project managers or delivery professionals
- Deep experience running complex, enterprise-level projects for SaaS implementations
- Rigorous about the fundamentals: scope management, risk identification, stakeholder alignment, and proactive communication are second nature to you
- Outstanding skills presenting to technical and executive audiences
- Experience with planning and scoping deals in a pre-sales capacity
- Able to travel via auto, train, or air up to 30% of the time across North America

## Benefits

- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy programme for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, with opportunities to join our Community Guilds and Inclusion Talks
- Competitive salary and equity package, and may include variable compensation
- Healthcare, dental, parental planning, and mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Discounted employee stock purchase plan

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