# Customer Activation | Partnerships

**Company:** [Ramp](https://hotfix.jobs/companies/ramp)
**Location:** New York, NY, San Francisco, CA
**Role:** Partnerships
**Salary:** $108k – $236k/yr
**Experience:** 3+ years
**Skills:** Quickbooks Online, NetSuite, Sage, Microsoft Dynamics, Project Management, Customer Success, Partnerships, Account Management, Product Operations, Partner Ecosystem Operations
**Posted:** 2025-12-16

> Own activation, growth, and retention of partner-referred customers on the Partnerships team. Build relationships with Accounting, PE, and VC partners, drive onboarding and enablement. Requires 3+ years in customer success or partnerships.

## Job Description

## What You'll Do

**Partner Relationship Management**
- Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
- Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.

**Drive Partner Enablement and Customer Activation**
- Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
- Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

## What You Need
- Minimum 3 years of experience in customer success, partnerships, account management, or product operations experience
- Familiarity with partner ecosystem operations
- Exceptional project management and time management
- Excellent verbal and written communication
- Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
- Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
- Proven track record of exceeding quota and/or outperforming key target metrics
- Ability to anticipate customer needs and position product solutions accordingly
- High adaptability and ability to thrive in a fast-paced environment

## Nice to Haves
- Experience with accounting partners, Private Equity, and/ or Venture Capital
- Experience contributing to the development and growth of new teams
- Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
- Experience with financial services sales
- Experience at a high-growth startup

## Benefits (for U.S.-based full-time employees)
- 100% medical, dental & vision insurance coverage for you (partially covered for your dependents; One Medical annual membership)
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $10,000 per year)
- Parental Leave
- Unlimited AI token usage
- Pet insurance
- Centralized home-office equipment ordering for all employees
- Health and Wellness stipend
- In-office perks: lunch, snacks, drinks, and more
- Budget for intra-office travel
- Relocation support to NYC or SF (as needed)

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