# FinTech Account Manager - Named

**Company:** [Plaid](https://hotfix.jobs/companies/plaid)
**Location:** New York, NY, San Francisco, CA
**Role:** Account Management
**Salary:** $172k – $215k/yr
**Experience:** 6+ years
**Skills:** Account Management, Customer Relationship Management, Quota Management, Upselling, Contract Negotiation, Cross-Functional Collaboration, API Integrations, Financial Services, Revenue Growth, Stakeholder Management
**Posted:** 2026-05-28

> Manage and grow relationships with strategic Fintech customers, owning revenue targets, driving upsells, and serving as the primary point of contact for integration, scaling, and partnership initiatives. Requires 6+ years of quota-carrying software/technology account management experience.

## Job Description

## Responsibilities
- Own the overall relationship with a portfolio of customers in the Fintech segment
- Build relationships with the C-Suite and Product teams to grow and retain revenue
- Own revenue targets, including identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
- Help customers integrate and launch on Plaid
- Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations

## Requirements
- 6+ years of quota carrying software or technology account management experience
- Demonstrated account management and sales experience
- Customer empathy and deep desire to see customers succeed
- Desire to get technical and the ability to learn the ins and outs of Plaid's APIs
- Interest in financial services and technical products; a high degree of intellectual curiosity
- Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed
- Ability to work with all types of people and build long-lasting relationships

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