# Legal Operations Specialist

**Company:** [SpotHero](https://hotfix.jobs/companies/spothero)
**Location:** Chicago, IL
**Role:** Legal
**Salary:** $64k – $96k/yr
**Experience:** 3+ years
**Skills:** Ironclad, Onetrust, Jira, Confluence, Carta, Excel, Google Sheets, Google Docs, PowerPoint, E-Billing Systems
**Posted:** 2026-06-16

> Legal Operations Specialist supporting a Legal & Compliance team by driving process improvements, automation, financial management, and cross-functional collaboration. Requires 3+ years legal ops or 5+ years ops experience plus a bachelor's degree.

## Job Description

## What you will do:
- Help the Legal & Compliance Team identify opportunities for efficiency via automation and process development and standardization, and work closely with other business functions to implement process improvement.
- Partner closely with the Legal & Compliance Team to identify, develop, and project manage legal and compliance projects, such as developing processes around our templates and playbooks.
- Be a change management champion and help lead implementation, enablement and training for new tools and processes.
- Provide financial management to the Legal & Compliance Team by processing invoices, monitoring budget constraints and actual performance against budget forecasts, as well as identifying spending trends, potential cost savings and efficiency opportunities.
- Build and maintain strong relationships within the Legal & Compliance team, and other cross-functional stakeholders including Finance, IT, Revenue, Marketing and People.
- Stay current on industry best practice and leading legal department processes and influence continuous improvement.
- Identify and implement new tools and technology to support the team and the organization.
- Drive the development and delivery of initiatives that promote collaboration and knowledge sharing (such as centralized / templated resources and processes).
- Periodically benchmark Legal & Compliance Team operations, processes and practices against other legal departments, and identify opportunities for enhancement and improvement.

## Tools you’ll be using:
- Contract management platform (Ironclad)
- Compliance platform (OneTrust)
- Issue and Project Tracking Software (Jira/Confluence)
- Equity management platform (Carta)

## What you have:
- Bachelor's Degree
- Self-starter, with high integrity and ability to maintain confidentiality and discretion at all times
- 3+ years of legal operations experience or 5+ years of operations experience and an interest in the legal field
- Detail-oriented problem solver who works well in a team environment and has excellent communication skills
- Ability to work on several projects simultaneously with tight (but reasonable) deadlines
- Demonstrated ability to identify and implement process improvements
- Excited to work in a start-up environment and to grow with the team
- Ability to work independently, with appropriate oversight, as well as part of a team of attorneys and business professionals

## Nice to Have:
- Experience with e-commerce or technology company
- Experience working in or closely with an in-house legal team
- Project management certification
- Expertise in using Excel/Google Sheets/Google Docs/PowerPoint
- Experience utilizing tools like OneTrust, Carta, Ironclad, and Jira.
- Experience with e-billing systems.

## What we are offering:
- Excellent benefits: generous Medical, Dental, Vision premiums coverage, company-sponsored Life Insurance, STD, and AD&D coverage, 401(k) with match and immediate vesting, comprehensive leave policies
- Flexible PTO policy and outstanding work/life balance
- Grubhub weekly lunch stipend for in-office days
- Udemy License and Personal Learning Budget
- Annual parking stipend
- Wellness program
- Employee Resource Groups and allyship learning resources

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**Canonical:** https://hotfix.jobs/jobs/59bb1a13-a23b-4ff3-b4bd-7f0cad4f10bc