# Practice Coordinator

**Company:** [Thyme Care](https://hotfix.jobs/companies/thyme-care)
**Location:** Remote
**Role:** Other
**Salary:** $44k – $44k/yr
**Skills:** ehr, telehealth platforms, HIPAA, Google Workspace, Slack, insurance verification
**Posted:** 2026-07-24

> Support healthcare providers with remote administrative and patient care coordination for virtual oncology visits, including scheduling, telehealth troubleshooting, insurance verification, and EHR maintenance. Requires strong organization, communication, and tech proficiency in a fast-paced remote environment.

## Job Description

## Key Responsibilities
- Schedule, reschedule, and confirm virtual patient appointments.
- Manage provider calendars and resolve scheduling conflicts.
- Initiate and troubleshoot telehealth visits for patients and providers.
- Guide patients through virtual check-in and technology setup.
- Collect member consents for virtual appointments.
- Verify insurance benefits and collect copays/deductibles.
- Process and send clinical notes, referrals, and consents to providers.
- Maintain accurate electronic health records (EHR) and patient data.
- Assist NPs/MDs with documentation, forms, and prescription requests (non-clinical).
- Ensure HIPAA compliance during virtual interactions and data handling.
- Generate daily member reports.
- Provide inbound telephonic, text, fax, and email support for members.
- Identify and triage member needs to connect them with Care Teams.
- Schedule patient and provider visits.
- Contribute to special projects or data entry, including growth of virtual medical practice.

## Requirements
- AM availability.
- Prior experience in administrative roles, virtual assistance, or telehealth support.
- Strong organizational, multitasking, and communication skills.
- Proficiency with EHR systems, telehealth platforms, and basic technical troubleshooting.
- Compassionate, patient-centric approach with commitment to high-quality care.
- Ability to work independently in a fast-paced remote environment.
- Comfort with ambiguity and desire to learn new technologies (video chatting, Google Suite, Slack, EHR).
- Identify priorities and take action.
- Culture carrier with growth mindset.

## Nice-to-Haves
- Bilingual.
- Oncology experience.

## Compensation & Benefits
- Non-exempt, full-time position.
- Pay rate: $21/hour.
- Choice of medical, dental, and vision insurance plans.
- Generous vacation policy for full-time employees.

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**Canonical:** https://hotfix.jobs/jobs/58c20ebd-0278-404d-b390-bb8aa42ba334