# Senior Manager, Business Operations, Specialty Travel & Events

**Company:** [Navan](https://hotfix.jobs/companies/navan)
**Location:** Boston, MA
**Role:** Business Operations
**Salary:** $81k – $180k/yr
**Experience:** 8+ years
**Skills:** Excel, Google Sheets, SQL, Data Analysis, Business Operations, Strategic Program Management, Change Management, Process Design, Organizational Change, Systems Thinking
**Posted:** 2026-08-19

> Leads complex, cross-functional business operations initiatives for the Specialty Travel & Events organization, using data and systems thinking to design scalable processes and drive execution. Requires 8+ years of strategic operations experience, strong Excel/SQL skills, and a bachelor’s degree or equivalent experience.

## Job Description

## Responsibilities
- Own high-impact, 0-to-1 operational initiatives end-to-end, from problem investigation and work-plan development through strategic execution.
- Identify operational bottlenecks and design scalable processes across Sales, Operations, Data Analytics, Finance, and other cross-functional teams.
- Analyze raw business data using Excel, SQL, and other systems to identify patterns and translate findings into recommendations for executive leadership.
- Evaluate trade-offs between strategic goals and technical or financial constraints.
- Communicate progress, maintain executive alignment, and guide teams through process changes.
- Anticipate technical bottlenecks and keep cross-functional initiatives moving.

## Requirements
- 8+ years of experience in business operations or a highly strategic cross-functional operations role in a fast-paced environment.
- Strong proficiency with Excel or Google Sheets.
- Comfort using SQL to query databases, join tables, and extract insights.
- BA or BS degree, or equivalent practical experience.
- Systems-thinking, critical-thinking, curiosity, decisiveness, and strong collaboration skills.
- Experience in business operations or strategic program management in a high-growth technology environment.
- Experience driving organizational change management alongside system or process rollouts.

## Compensation
- **Pay range:** $81,000–$180,000 USD.

## Similar jobs

- [Senior Operations Strategy & Enablement Manager](https://hotfix.jobs/jobs/fce9950e-5a09-424a-9e90-a892d669efa0) - Bestow - Remote - $80k – $100k/yr
- [Procurement Lead](https://hotfix.jobs/jobs/8ec08269-f5b0-4a0b-9092-735c0933bc8a) - Dandy - Remote - $78k – $89k/yr
- [Research Operations Lead](https://hotfix.jobs/jobs/eb5cc017-946a-4b34-a0bd-c7192c63a53f) - Applecart - New York, NY - $75k – $90k/yr
- [Senior Proposal Manager](https://hotfix.jobs/jobs/d7a06583-bf6b-4177-875f-8c799f70ad6d) - Shield AI - San Diego, CA - $75k – $112k/yr
- [Strategy and Special Projects Lead, Supply Chain Operations](https://hotfix.jobs/jobs/772687e1-e2f9-4f16-819d-b8a42c1ae903) - Skylight - Remote - $90k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/585a9328-fb1d-40e0-b762-f0fcb0bd9d06
**Canonical:** https://hotfix.jobs/jobs/585a9328-fb1d-40e0-b762-f0fcb0bd9d06