# Staff Program Manager

**Company:** [Fivetran](https://hotfix.jobs/companies/fivetran)
**Location:** Bengaluru, India
**Role:** Technical Program Management
**Experience:** 10+ years
**Skills:** Jira, Google Workspace, Notion, Slack, Lucidchart, Looker, BigQuery, AWS, GCP, Azure, ETL, ELT, SDLC, Okrs, KPIs
**Posted:** 2026-08-17

> Leads strategic engineering operations and process-improvement programs across global teams, partnering with senior leadership to improve execution, efficiency, and measurable outcomes. Requires 10+ years in technical or software-development operations management and strong cross-functional program leadership.

## Job Description

## Responsibilities

- Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering processes so they are simple, value-oriented, and scalable.
- Oversee operations for a respective global engineering group, focusing on efficiency, stability, and effectiveness in delivering strategic objectives.
- Partner with global group leaders on vision, quarterly and annual planning, execution, and establishing and tracking engineering OKRs and KPIs.
- Maintain and improve the engineering process library with process owners, operations managers, the PMO, engineering leadership, Product, Analytics, and Design.
- Lead process and efficiency improvement programs from problem definition and data analysis through solution design, stakeholder alignment, and execution.
- Collaborate with engineering operations managers to manage initiatives, solve problems, and address critical issues.
- Conduct process audits and check-ins, identify improvement opportunities, and optimize or automate routine operations.
- Support internal knowledge management and information structure with the PMO, technical enablement teams, and technical writers.
- Coordinate, prepare, and deliver company-wide engineering updates and events.
- Champion operational excellence, project management, risk management, and security practices.

## Requirements

- 10+ years of experience in technical or operations management in the technology or software development industry.
- Experience working directly with senior leadership on strategic programs and leading cross-functional R&D initiatives from start to finish.
- Ability to navigate ambiguity, work independently, and solve problems in fast-paced, changing environments.
- Excellent verbal, written, communication, and presentation skills across technical and non-technical groups.
- Data-driven, action-oriented approach with strong planning, analytical, problem-solving, project and program management, organizational, and leadership skills.
- Ability to identify stakeholders, build consensus, and reach pragmatic conclusions.
- Expertise in one or more engineering operations domains, such as system design, data architecture, infrastructure management, cost management, or quality.
- Ability to apply industry trends and business developments to engineering operations decisions.
- Ability to use AI to improve personal productivity and solutions.

## Nice-to-Haves

- Experience driving projects end-to-end and shipping complex, large-scale software projects with global teams using different SDLCs.
- Familiarity with Jira, Notion, Looker, and Sigma.
- Experience with cloud platforms and SaaS companies.
- Familiarity with AWS, Google Cloud, Azure, ETL, ELT, and the modern data stack.

## Technologies

- Jira
- Google Workspace
- Notion
- Claude Cowork/Code
- Slack
- Lucidchart
- Looker
- BigQuery
- ChatGPT/Codex

## Compensation and Benefits

- 100% employer-paid medical insurance
- Generous paid time off, paid sick time, inclusive parental leave, holidays, a year-end Global Week of Rest, and volunteer days off
- RSU stock grants
- Professional development and training opportunities

## Similar jobs

- [Staff Technical Program Manager, GTM Tech](https://hotfix.jobs/jobs/7c59dd2c-a25c-4ab4-b3cd-2d2d9d1c301d) - MongoDB - Gurugram, India
- [Senior Implementation Project Manager](https://hotfix.jobs/jobs/bddcce3d-641c-4715-8fe3-47c708120ac9) - OpenLoop - Remote
- [Senior Technical Program Manager](https://hotfix.jobs/jobs/ccd90d5f-a95b-4c51-aece-a8cbe63ee12c) - GitLab - Remote - $203k – $346k/yr
- [Technical Deployment Lead, Semiconductors](https://hotfix.jobs/jobs/9f58bc66-c60f-45bb-8163-31b5a719b504) - OpenAI - Remote - $176k – $224k/yr
- [Program Manager - Regulatory](https://hotfix.jobs/jobs/99961067-7f4e-4393-9c25-b81c646531ab) - Origin - Bengaluru, India

**Apply:** https://hotfix.jobs/jobs/582964dd-4016-452b-81e9-30dfe9fecfa1
**Canonical:** https://hotfix.jobs/jobs/582964dd-4016-452b-81e9-30dfe9fecfa1