# Senior Enablement Program Manager, Technical Solutions

**Company:** [Datadog](https://hotfix.jobs/companies/datadog)
**Location:** New York, NY
**Role:** Technical Program Management
**Salary:** $116k – $155k/yr
**Experience:** 6+ years
**Skills:** Program Management, Change Management, Organizational Development, Salesforce, Learning Management Systems, Asana, Jira, Confluence, Slack, Docebo, AI Workflows, Addie, Kirkpatrick, Adult Learning Theory, Data Analysis
**Posted:** 2026-08-26

> Leads complex global enablement programs for Sales Engineering, translating business priorities into measurable roadmaps, training, and workflow change. Requires 6+ years of related experience, strong senior stakeholder influence, data and reporting expertise, and PROSCI/ADKAR or equivalent change-management certification.

## Job Description

## Responsibilities
- Own the strategy and execution of complex, global enablement programs across regions, functions, and timelines.
- Lead cross-functional relationships with senior stakeholders across Strategy and Operations, Product, Technical Solutions leadership, and People teams.
- Translate business goals and OKRs into multi-quarter roadmaps; communicate priorities, trade-offs, and progress to leadership.
- Design measurement frameworks; analyze Salesforce and LMS data to track KPIs and program effectiveness.
- Build executive-ready presentations that translate data, program updates, and regional insights into recommendations.
- Conduct needs assessments, stakeholder interviews, and pulse checks; synthesize qualitative and quantitative feedback.
- Design tools, resources, communications, and training frameworks for workflow changes at scale.
- Partner with Sales Engineering leadership on ramp and enablement programs.
- Mentor junior enablement program managers.
- Implement AI-powered workflows, automation, and process improvements for reporting, data pipelines, content creation, and communications.

## Requirements
- Bachelor’s degree and 6–8 years of related experience, or a master’s degree with 4+ years.
- Experience leading complex, high-visibility, multi-quarter programs independently.
- Strong senior stakeholder management, cross-functional alignment, and influence without positional authority.
- Data-driven program measurement and reporting experience, including Salesforce and LMS data.
- Excellent presentation and communication skills for senior and executive audiences.
- Expertise in change management and organizational development; PROSCI/ADKAR certification or equivalent required.
- Understanding of Technical Solutions workflows and challenges.
- Experience with Asana, Jira, Confluence, Slack, and Docebo.
- Experience applying AI tools and agentic workflows to improve program delivery.

## Nice-to-haves
- Experience in or alongside a Sales Engineering organization, including sales or technical pre-sales experience.
- Instructional design expertise, including ADDIE and Kirkpatrick methodologies, and adult learning theory.
- Experience scaling enablement programs in high-growth or enterprise SaaS environments.
- Experience delivering global programs across the Americas, EMEA, and APJ.
- Datadog platform or monitoring experience, including DD Fundamentals certification.
- Knowledge of the observability industry and relevant customer personas.

## Compensation and Benefits
- Annual salary: $116,000–$155,000 USD.
- Equity, including new-hire RSUs and an employee stock purchase plan.
- Comprehensive benefits may include healthcare, dental, parental planning, mental health benefits, 401(k) with match, paid time off, fitness reimbursement, and employee stock purchase discounts.
- Career development, onboarding, mentoring, and buddy programs.

## Similar jobs

- [Senior Enablement Program Manager, TS](https://hotfix.jobs/jobs/ec0ee6af-8e56-45a1-b506-efe21d660510) - Datadog - New York, NY - $116k – $155k/yr
- [Senior Project Manager](https://hotfix.jobs/jobs/e825c6f8-7b53-4114-89ca-96e59e0f67af) - Dialpad - North Carolina - $118k – $150k/yr
- [Global Operations Program Manager](https://hotfix.jobs/jobs/e1c12de9-08c9-430d-b0fa-91fc93b7378a) - Harvey - New York, NY - $120k – $200k/yr
- [Mission Project Lead](https://hotfix.jobs/jobs/a722cb35-c6b0-4dca-ae87-676e31281bd2) - Quindar - Denver, CO - $120k – $160k/yr
- [Senior Field Technical Program Manager, FDE](https://hotfix.jobs/jobs/079c78a5-3f7a-4add-b082-418d780b1c0a) - Databricks - $125k – $215k/yr

**Apply:** https://hotfix.jobs/jobs/57c407cd-3c1b-4916-9b0d-215d5be55c76
**Canonical:** https://hotfix.jobs/jobs/57c407cd-3c1b-4916-9b0d-215d5be55c76