# Strategic Account Executive - Retail

**Company:** [ElevenLabs](https://hotfix.jobs/companies/elevenlabs)
**Location:** Stockholm, Sweden
**Role:** Account Executive
**Experience:** 7+ years
**Skills:** SaaS, Strategic Sales, Enterprise Sales, Artificial Intelligence, Generative AI, LLMs, Conversational AI, Voice Ai, APIs, Enterprise Procurement, Account Strategy, Customer Experience
**Posted:** 2026-07-16

> Drives strategic enterprise sales across Sweden’s retail and consumer sectors, leading complex, multi-stakeholder cycles for conversational AI and voice technology. Requires 7+ years of quota-carrying technology sales experience, a strong Swedish retail network, executive presence, and professional Swedish and English proficiency.

## Job Description

## Responsibilities
- Build and manage a portfolio of strategic accounts across Sweden, focusing on retail and consumer brands.
- Identify opportunities for conversational AI, including customer engagement, contact center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and develop business cases for senior executives and economic buyers.
- Maintain knowledge of the conversational AI landscape, competitive solutions, customer use cases, and emerging trends in Swedish retail.
- Develop account strategies to expand the company’s presence in the Swedish retail sector.
- Navigate complex procurement and organizational structures.
- Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion.
- Advise C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.

## Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing complex deals involving stakeholders across business, IT, legal, and procurement.
- Strong network in the Swedish retail landscape and relationships with senior decision-makers.
- Executive presence and ability to build C-suite and board-level relationships.
- Experience selling technical solutions to product and engineering leaders.
- Ability to translate complex technology into business value.
- Understanding of enterprise procurement and legal processes in Sweden.
- Ability to work effectively in an early-stage, high-growth environment.
- Passion for voice and audio AI.
- Customer- and product-driven mindset.
- Native or full professional proficiency in Swedish and strong English proficiency.

## Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not located near a main hub.

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