# Dealer Relations Manager

**Company:** [BizzyCar](https://hotfix.jobs/companies/bizzycar)
**Location:** Remote
**Role:** Customer Success
**Salary:** $80k – $90k/yr
**Experience:** 3+ years
**Skills:** HubSpot, Microsoft Office, CRM, Account Management, Customer Success, Sales, Product Implementation, Quarterly Business Reviews, Account Risk Mitigation, Automotive Dealership Operations, Relationship Management, Renewals
**Posted:** 2026-09-03

> Manages dealership partnerships for a B2B SaaS platform, leading onboarding, implementations, training, retention, renewals, and account growth. Requires automotive dealership or automotive technology experience, strong relationship and negotiation skills, and extensive travel.

## Job Description

## Responsibilities
- Build trusted relationships with dealership partners, including Dealer Principals and Service Managers.
- Deliver onboarding, proactive support, and ongoing training.
- Lead product implementations and communicate new features and updates.
- Align the software with dealership workflows to improve efficiency and customer satisfaction.
- Conduct quarterly business reviews and help dealerships achieve their goals.
- Identify growth opportunities, including upsells and renewals.
- Encourage dealerships to refer new customers.
- Collaborate with internal teams to improve the dealer experience.
- Monitor account health using HubSpot and proactively address challenges.
- Analyze dealership performance metrics and provide actionable recommendations.
- Report on key performance indicators.

## Requirements
- Bachelor's degree in Business, Marketing, or a related field preferred.
- 3–5+ years of experience in sales, account management, customer success, or service, preferably in a retail environment.
- Automotive dealership or automotive technology experience required.
- Experience in franchise dealership operations or selling integrated solutions to dealerships.
- Experience with account-risk mitigation or save motions preferred.
- Experience using CRM tools, especially HubSpot, Microsoft Office Suite, and virtual collaboration tools.
- Strong business acumen and ability to connect product features to dealership outcomes.
- Excellent communication and relationship-building skills.
- Ability to negotiate win-win solutions and manage complex accounts.
- Valid driver's license.
- Ability to travel 75–100%, including overnight stays.
- Willingness to work extended hours and be on call as needed.

## Compensation and Benefits
- Base salary: $80,000–$90,000.
- Variable compensation with $120,000 on-target earnings.
- Medical, dental, and vision coverage.
- 401(k) plan and equity.
- Paid time off, including vacation, sick leave, and paid holidays.
- Career growth opportunities.
- Ongoing training and development.

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