# Enterprise Account Manager

**Company:** [AiPrise](https://hotfix.jobs/companies/aiprise)
**Location:** Remote
**Role:** Account Management
**Salary:** $110k – $120k/yr
**Experience:** 5+ years
**Skills:** HubSpot, SaaS, Enterprise Account Management, Account Expansion, Negotiation, Presentation Skills, C-Suite Communication, Fintech, Regtech, Compliance Software
**Posted:** 2026-06-16

> Founding Account Manager expanding enterprise fintech/compliance customers, driving upsells, renewals, and 95%+ GRR while partnering with sales on high-value accounts.

## Job Description

## Responsibilities
- Expand our existing customer base by adding additional products and committing customers to higher annual contract processing volumes.
- Hold regular syncs with high-value clients and conduct periodic check-ins with all customers within your book of business.
- Ensure quick resolution to issues by coordinating with our customer support team so customers have a consistently strong experience.
- Maintain a 95%+ annualized gross revenue retention (GRR) month over month.
- Partner with the sales team on high-value prospects to ensure a smooth transition from sales to implementation and into ongoing growth.
- Maintain accurate records in the CRM (HubSpot), including meeting notes and expansion deal stages.
- Collaborate with the Head of Sales on larger account upgrades and negotiations.

## Requirements
- 5+ years in enterprise account management with a proven track record of exceeding annual expansion quota in a SaaS environment.
- Demonstrated success working with C-suite customers and clients.
- Experience selling into fintech, regtech, and/or compliance software industries.
- Highly coachable with strong communication and organizational skills.
- Strong presentation and negotiation skills.
- Based in the US, with the ability to travel for customer and company events.

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