# Chief of Staff, Security Customer Engineering

**Company:** [Wiz](https://hotfix.jobs/companies/wiz)
**Location:** Remote
**Role:** Business Operations
**Salary:** $211k – $291k/yr
**Experience:** 12+ years
**Skills:** Business Operations, Corporate Strategy, Executive Communication, Strategic Planning, Okrs, QBRs, Data Analytics, Ai Productivity Tools, Automation, Cloud Security, Customer Engineering, Solutions Architecture, Customer Success, Technical Enablement, Management Consulting
**Posted:** 2026-09-08

> Serves as the strategic operating partner to the executive leader of a global security technical organization, driving planning, governance, performance analysis, cross-functional alignment, and high-impact initiatives. Requires 12+ years of operational or strategy experience and strong executive communication skills.

## Job Description

## Responsibilities
- Serve as the executive leader’s strategic thought partner and trusted counsel on organizational strategy, business performance, operating priorities, and cross-functional execution.
- Drive alignment across Customer Engineering, Core Sales, Customer Success, Product, Engineering, Marketing, Finance, and People Operations.
- Design and run annual and quarterly strategic planning, QBRs, leadership cadences, OKRs, decision forums, and follow-through mechanisms.
- Monitor business and operational performance, identify trends and bottlenecks, and turn complex data into actionable leadership interventions.
- Anticipate roadblocks, surface risks, establish ownership and milestones, and drive resolution across organizational boundaries.
- Use AI productivity tools, automation frameworks, and analytics platforms to improve executive leverage and operational visibility.
- Represent the executive leader in internal forums, customer engagements, and cross-functional working groups.
- Lead ambiguous, high-impact strategic workstreams from concept through operationalization.
- Write executive briefings, business reviews, and organizational communications.

## Requirements
- Bachelor’s degree or equivalent practical experience.
- 12+ years of experience in Chief of Staff, business operations, corporate strategy, management consulting, or operational leadership roles within high-scale technology organizations.
- Experience serving as Chief of Staff or senior strategic partner to a VP or equivalent executive leading a large, complex technical or go-to-market organization.
- Experience supporting technical functions across the customer lifecycle, including Customer Engineering, Solutions Architecture, Professional Services, Customer Success, Technical Support, Product, Engineering, or Technical Enablement.
- Experience establishing and running executive operating cadences, business reviews, OKR frameworks, and strategic planning cycles.
- Ability to influence, negotiate, and drive execution across large, matrixed organizations without direct authority.
- Exceptional written and verbal executive communication skills.

## Nice-to-haves
- Chief of Staff experience supporting senior executives in high-growth enterprise cloud, cybersecurity, or infrastructure software organizations.
- Technical fluency and ability to synthesize complex technical and commercial topics into business implications and executive decisions.
- Understanding of interdependencies among Pre-Sales, Core Sales, Product, Engineering, Customer Success, and Enablement.
- Proficiency with AI productivity tools, advanced analytics, and automation platforms.
- Strong analytical and diagnostic skills with the ability to convert raw data into strategic interventions.
- Exceptional executive judgment, discretion, emotional intelligence, and ability to deliver constructive, candid feedback.
- Ability to manage ambiguity, reprioritize in real time, and maintain execution quality in a high-pressure environment.
- Strong relationship-building skills across senior Sales, Customer Engineering, Customer Success, Product, Engineering, Marketing, Finance, and People Operations stakeholders.

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