# Customer Advocacy Intern

**Company:** [Cribl](https://hotfix.jobs/companies/cribl)
**Location:** Remote
**Role:** Content Marketing
**Salary:** $52k – $62k/yr
**Experience:** 0+ years
**Skills:** Salesforce, AI Workflows, LLMs, content organization, customer storytelling, data enrichment, process documentation, spreadsheet tools
**Posted:** 2026-07-17

> 12-week Customer Advocacy internship focused on organizing customer stories and reference data in Salesforce, repurposing content for AI/LLM workflows, prototyping AI automation for GTM teams, and supporting events like CriblCon. Requires current student graduating 2026 with strong organizational, writing, and AI curiosity skills.

## Job Description

## Responsibilities
- Organize and tag customer stories, quotes, and case study content so field and marketing teams can quickly find the right proof for the right moment.
- Help repurpose and build customer content into structured snippets, prompts, templates, and other formats that are easier to use in AI and LLM-driven workflows.
- Clean up and enrich customer reference data in Salesforce, including referenceability status, product, industry, and use case metadata.
- Analyze key friction points in manual processes to propose and prototype AI workflows for tasks like advocate identification and case study production.
- Support customer speaker workflows for CriblCon, including tracking, coordination, and materials support.
- Document and improve workflows so GTM teams can easily request, discover, and activate customer proof in their day-to-day work.
- Partner across advocacy, marketing, and adjacent teams to help scale customer-led storytelling and advocacy programs.

## Requirements
- A BA or BS degree from an accredited college or university (graduated in 2026), ideally in marketing, communications, or similar.
- Strong attention to detail and an instinct for organizing content, systems, and workflows.
- Excellent written communication skills and an interest in storytelling, content strategy, or customer marketing.
- Curiosity about how customer voice influences brand, pipeline, and go-to-market success.
- Comfort working in spreadsheets, systems, and structured processes without losing sight of the bigger story.
- A collaborative, proactive approach and excitement about learning in a fast-moving environment.
- Proactive interest in leveraging AI to design and optimize workflows.

## Nice-to-Haves
- Experience with Salesforce.
- Prior exposure to AI/LLM tools or workflow design.

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