# Sr. Product Manager - Payments

**Company:** [PracticeTek](https://hotfix.jobs/companies/practicetek)
**Location:** San Diego, CA
**Role:** Product Management
**Salary:** $150k – $180k/yr
**Experience:** 6+ years
**Skills:** Saas Product Management, Payments, Payment Processors, Payment Facilitators, Underwriting, Onboarding, Compliance, PCI, Risk Management, Reconciliation, Reporting, Partner Integrations, Cross-Functional Leadership, Data Analysis, Snowflake
**Posted:** 2026-06-25

> Own product strategy and roadmap for embedded payments in retail healthcare. Drive full lifecycle from discovery through launch and iteration, partnering with engineering, design, operations, sales, and external vendors.

## Job Description

## What You’ll Do

- Own the PracticeTek Pay product strategy and roadmap: Define and prioritize embedded payment capabilities that improve provider cash flow, patient checkout, onboarding, reconciliation, reporting, and operational efficiency across PracticeTek brands.
- Drive the full product lifecycle for payments initiatives: Lead discovery, requirements, prioritization, delivery, launch readiness, and post-launch iteration in partnership with engineering, design, QA, payment operations, sales, onboarding, support, marketing, and customer success.
- Serve as the product expert for partners and workflows: Partner with internal teams and external vendors, including Adyen, Zentact, Salesforce, and other third-party providers to support cross-functional outcomes.

## How Success is Measured

- PracticeTek Pay roadmap execution: Delivers prioritized payments roadmap commitments on time, with clear business cases, requirements, stakeholder alignment, launch plans, and measurable post-launch outcomes.
- Payments adoption and activation: Improves merchant onboarding completion, activation rates, payment feature adoption, and successful processing volume against agreed targets.
- Operational efficiency and issue reduction: Reduces payment-related escalations, onboarding friction, reconciliation gaps, underwriting delays, and repeat support issues through better product workflows, documentation, and integrations.
- Revenue and margin optimization: Identifies and executes opportunities to improve payments revenue, interchange performance, cost visibility, transaction routing, and partner performance.
- Stakeholder and customer impact: Builds strong feedback loops with practitioners, internal teams, and third-party partners, translating insights into product improvements that make payments simpler, faster, and more reliable.

## What You Bring

- Minimum of six years of SaaS product management experience, preferably with healthcare payments.
- Experience owning payments products or workflows involving processors, payment facilitators, underwriting, onboarding, compliance, PCI considerations, risk, reconciliation, reporting, or partner integrations.
- Proven ability to translate customer insights, operational pain points, business goals, and payments data into clear product requirements, roadmap priorities, and measurable outcomes.
- Strong cross-functional leadership skills, with experience partnering closely with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and external vendors.
- Preferred analytical and technical fluency, including comfort with data analysis, AI-enabled product requirements, and modern tools such as ChatGPT/Codex, Snowflake/Cortex, Claude, or similar platforms.

## Compensation and Benefits

- $150,000 - $180,000 base salary
- Comprehensive health, dental, and vision coverage options
- Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
- Flexible paid time off, sick time, and 10 company-paid holidays
- 401(k) plan with company match
- Culture Committee initiatives that spark connection, fun, and belonging

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