# Professional Services Consultant I

**Company:** [Absorblms](https://hotfix.jobs/companies/absorblms)
**Location:** Remote
**Role:** Solutions Architecture
**Experience:** 3+ years
**Skills:** lms administration, absorb lms, docebo, cornerstone, sap successfactors, workday learning, saml 2.0, OIDC, REST APIs, scorm, xapi, aicc, hris integrations, hcm integrations, Project Management
**Posted:** 2026-08-04

> Delivers client-facing LMS implementations, configurations, integrations, and consulting engagements while managing scope, budgets, timelines, and stakeholder commitments. Requires 3+ years of professional services or LMS administration experience, technical integration knowledge, and strong data and project-management skills.

## Job Description

## Responsibilities
- Scope, plan, and deliver paid engagements covering LMS administration and technical configuration.
- Lead discovery and requirements sessions with client stakeholders and create statements of work with defined milestones, deliverables, and acceptance criteria.
- Run engagements spanning client HR, IT, Learning and Development, and compliance teams, ensuring commitments are met and escalating scope or deadline risks to the Professional Services Manager.
- Configure Absorb LMS environments, including departments and roles, enrollment rules, automated workflows, branding, and e-commerce settings.
- Advise clients and coordinate with internal stakeholders on data migration, single sign-on, REST API use, and scheduled data feeds; partner with Technical Services on build and testing.
- Manage multiple concurrent engagements, tracking budgets, timelines, and scope while reporting status to clients and internal leadership.
- Maintain engagement documentation, including configuration records, decision logs, and handover notes for Client Success and Support.
- Serve as a consulting resource to internal teams on LMS administration and data questions outside standard support.

## Requirements
- 3+ years delivering client-facing projects in professional services, consulting, or SaaS LMS administration.
- Hands-on administration experience with at least one commercial LMS, such as Absorb, Docebo, Cornerstone, SAP SuccessFactors, or Workday Learning.
- Experience carrying multiple concurrent projects with separate budgets, timelines, and stakeholder groups through sign-off.
- Working knowledge of SAML 2.0, OIDC, REST APIs, and flat-file data feeds.
- Comfort building reports, validating imports, and explaining results to non-technical stakeholders.
- Bachelor’s degree or equivalent practical experience.

## Nice-to-haves
- Familiarity with SCORM, xAPI, AICC, and HRIS or HCM integrations.
- PMP, CAPM, or comparable project management training.

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**Apply:** https://hotfix.jobs/jobs/5471214e-b004-460b-9d1a-46f99a75b0da
**Canonical:** https://hotfix.jobs/jobs/5471214e-b004-460b-9d1a-46f99a75b0da