# Staff Mixed Methods Researcher

**Company:** [Abridge](https://hotfix.jobs/companies/abridge)
**Location:** San Francisco, CA
**Role:** UX Research
**Salary:** $217k – $255k/yr
**Experience:** 8+ years
**Skills:** mixed methods research, User Research, qualitative research, quantitative research, healthcare research, contextual inquiry, survey design, Data Analysis, SQL, Statistical Analysis, Product Strategy, Stakeholder Management
**Posted:** 2026-07-15

> Lead strategic mixed-methods user research on clinician and healthcare workflows to shape AI-powered product strategy, roadmaps, and trustworthy experiences at Abridge. Requires 8+ years experience including healthcare research with physicians/care teams, strong qual/quant skills, and executive influence.

## Job Description

## What You’ll Do
- Lead high-impact mixed methods research that shapes product strategy across clinical, revenue cycle, and AI-assisted workflows.
- Develop a deep understanding of how clinicians, care teams, administrators, and healthcare stakeholders work in real-world settings through interviews, contextual inquiry, workflow observation, surveys, and product data.
- Identify unmet needs, adoption barriers, trust dynamics, and product opportunities across specialties, care settings, health systems, and user roles.
- Partner closely with Product, Design, Engineering, Data Science, Clinical, Customer Success, and Go-to-Market teams to translate research into clear product direction and roadmap implications.
- Triangulate qualitative insights, quantitative data, product metrics, customer feedback, and domain expertise to bring clarity to complex decisions.
- Influence senior leaders and cross-functional teams through sharp synthesis, compelling storytelling, and actionable recommendations.
- Raise the bar for research rigor, ethics, and participant privacy in a high-trust healthcare and AI environment.

## What You’ll Bring
- 8+ years of user research experience, including Staff-level or equivalent experience leading complex, ambiguous research programs that influence product strategy.
- Background in healthcare research; experience conducting research into physician or care team workflows.
- Proven ability to independently design and execute both qualitative and quantitative research, including interviews, contextual inquiry, and surveys.
- Experience conducting foundational research that identifies unmet needs, product opportunities, and strategic roadmap implications.
- Strong analytical skills; comfortable working with quantitative data, survey analysis, product metrics, and triangulating evidence across multiple sources.
- Exceptional synthesis, storytelling, and executive communication skills.
- Strong cross-functional partnership with product, design, engineering, data science, customer-facing teams, and domain experts.
- High judgment around research ethics, participant privacy, sensitive data, and research rigor in regulated or high-trust environments.

## Bonus Points If…
- Experience researching complex workflows, ideally in healthcare, enterprise SaaS, AI products, EHRs, clinical documentation, or other technical/high-stakes domains.
- Strong quantitative research or data analysis expertise, including SQL, statistical analysis, or advanced survey methods.
- Experience researching AI-assisted workflows, trust, quality, human review, or adoption of automation in expert domains.
- Experience presenting high-impact research to executives and shaping company-level product opportunities.

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