# Senior IT Systems Engineer

**Company:** [Fullstory](https://hotfix.jobs/companies/fullstory)
**Location:** Atlanta, GA
**Role:** IT Support
**Salary:** $115k – $125k/yr
**Experience:** 5+ years
**Skills:** Okta, Okta Workflows, macOS, MDM, Iru, Jamf, Python, Bash, Atlassian, Confluence, Jira, Mcp Connectors, Claude, Gemini Enterprise, Filevault
**Posted:** 2026-08-18

> Owns identity, device management, collaboration systems, automation, and enterprise AI tooling for a hybrid IT environment. Requires 5+ years of IT systems experience, hands-on Okta and macOS MDM administration, Python and Bash scripting, Atlassian expertise, and a bachelor's degree.

## Job Description

## Responsibilities
- Administer Okta, including SSO application configuration, provisioning and deprovisioning, group-based triggers, troubleshooting push and provisioning errors, and Okta Workflows automation.
- Own the macOS fleet in an MDM platform such as Iru or Jamf, including blueprints, self-service items, compliance scripts, and API-driven device lifecycle automation.
- Write and maintain Bash and Python scripts for package installation, endpoint automation, and compliance checks within the existing software development lifecycle.
- Administer Atlassian tools, especially Confluence and Jira; document internal processes, triage tickets, and debug automation connected to transitions and workflow triggers.
- Deploy and maintain enterprise AI tooling, including MCP connectors and self-service setup scripts for developer AI tools.
- Apply appropriate compliance controls to enterprise AI workflows and data.

## Requirements
- 5+ years of experience in IT systems engineering or administration.
- Hands-on Okta administration experience, ideally including Okta Workflows or a similar automation platform.
- Experience with a macOS MDM platform such as Iru or Jamf, including scripting against its API.
- Administrative experience with Atlassian tools, especially Confluence and Jira.
- Ability to build and maintain automation with Python and Bash.
- Hands-on experience integrating AI tools into enterprise workflows, such as MCP connectors or AI coding tools.
- Bachelor's degree in a related field.

## Compensation and Benefits
- Base salary: **$115,000–$125,000 USD**.
- Eligible for a discretionary bonus of up to 10% of base salary, contingent on company performance.
- Flexible PTO, annual company-wide closure, and federal holidays.
- Sponsored benefits for US-based employees and supplemental international coverage.
- Professional development opportunities and an annual learning subsidy for US and EMEA-based employees.
- Monthly productivity stipend for US and EMEA-based employees.
- Team off-sites and an annual company-wide meetup.
- Paid parental leave.
- Bereavement leave, including miscarriage and pregnancy loss leave.

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