# Director of Business Operations, CPG

**Company:** [Confido Legal](https://hotfix.jobs/companies/confido-legal)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $165k – $205k/yr
**Experience:** 5+ years
**Skills:** Cpg Industry Knowledge, General Accounting, A/R Accounting, Trade Management, Trade Optimization, Trade Accounting, Deductions Management, Financial Statements, Accounting Principles, Software Solutions
**Posted:** 2026-06-01

> As Director of Business Operations, CPG, you will leverage your CPG industry expertise to guide customers, define new product features, and drive client success initiatives. You will act as a trusted advisor on business process optimization and technology solutions.

## Job Description

## What You'll Do

* Work across Implementation, Customer Success, and Product
* Leverage deep technical & CPG industry knowledge to provide strategic guidance and support to existing customers, ensuring successful adoption and optimization of our software solutions
* Partner with product development team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback
* Serve as a primary CPG subject matter expert, translating complex business processes (cash application, deductions management, trade accruals, period close) into clear product requirements and user stories
* Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions
* Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention

## About You

* 5+ years in Consumer Packaged Goods with demonstrated expertise in at least one of the following areas: General Accounting, A/R Accounting, Trade Management, Trade Optimization
* Passion for being at the technology leading edge, driving automation and optimization of core CPG functions through innovative software solutions
* Exposure to Trade Accounting
* Strong understanding of complex deductions management workflows
* Strong understanding of financial statements and accounting principles
* Excited to work at our NYC Headquarters 5 days a week

## 🌴 Perks + Benefits

* Equity
* Paid Relocation
* Unlimited PTO
* 401(K) through Vestwell
* Provided MacBook
* Fully Paid Health, Dental, and Vision plans
* Catered Lunches on Fridays
* Nightly Team Dinners for those staying past 6:30pm
* Unlimited coffee and snacks featuring our brands

## Similar roles

- [Global Workplace Director](https://hotfix.jobs/jobs/2641d6cf-e6a5-456e-a869-8a9a455c17fe) - Mariana Minerals - San Francisco, CA - $160k – $200k/yr
- [Sr. Director of Operations](https://hotfix.jobs/jobs/ce6e13f3-8532-49f0-a512-8a4aed046e47) - PracticeTek - Remote - $171k – $200k/yr
- [Associate Director - Digital Operations](https://hotfix.jobs/jobs/97d819b7-46c1-4ac5-8cec-09f031021926) - Clear Street - New York, NY - $175k – $225k/yr
- [Head of Operations](https://hotfix.jobs/jobs/3ca2d370-989d-47bc-bb86-dd94d6ac4a4c) - Loula - Remote - $175k – $200k/yr
- [Director, Supply Chain](https://hotfix.jobs/jobs/3db7c810-670e-44be-89f7-fb1311d64e89) - Crusoe - Arvada, CO - $175k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/50cf26a6-0882-4909-b2e1-4da4f0194dcf
**Canonical:** https://hotfix.jobs/jobs/50cf26a6-0882-4909-b2e1-4da4f0194dcf