# Senior Solutions Consultant

**Company:** [PagerDuty](https://hotfix.jobs/companies/pagerduty)
**Location:** Boston, MA, Toronto, Canada
**Role:** Sales Engineering
**Salary:** $144k – $197k/yr
**Experience:** 5+ years
**Skills:** SaaS, Java, PHP, Ruby, Perl, Linux, It Monitoring, New Relic, Nagios, Splunk, Servicenow, Zabbix, Rfps, Technical Discovery, Systems Integration
**Posted:** 2026-09-02

> Pre-sales consultant who leads technical discovery, designs customer integrations, answers technical sales questions, and demonstrates PagerDuty’s value to technical and executive stakeholders. Requires 5+ years of pre-sales experience, SaaS sales expertise, scripting and Linux knowledge, and a bachelor’s degree.

## Job Description

## Responsibilities
- Identify customer roadblocks and provide technical solutions using PagerDuty products.
- Lead technical discovery to understand customer environments and identify technical risks.
- Design integrations with customers’ existing technology stacks.
- Support sales cycles by answering technical questions in RFPs, RFIs, and security questionnaires.
- Explain complex technical concepts and PagerDuty’s business value to technical and executive stakeholders.
- Help customers use and optimize PagerDuty’s native integrations.
- Partner with sales, product, and cross-functional teams to support growth and customer success.
- Manage multiple tasks independently and collaboratively using project and account management skills.
- Travel to customer sites as needed.

## Requirements
- 5+ years of pre-sales experience.
- Bachelor’s degree or higher, preferably in a technical field.
- Basic scripting ability with Java, PHP, Ruby, or Perl.
- Fundamental knowledge of Linux.
- Experience selling SaaS.
- Strong communication and relationship-building skills.
- Knowledge of IT monitoring tools or IT operations.
- Ability to multitask, work independently, and collaborate cross-functionally.

## Nice-to-haves
- Familiarity with New Relic, Nagios, Zenoss, Splunk, ServiceNow, or Zabbix.
- Familiarity with PagerDuty’s product and market.
- Experience with both enterprise and commercial sales.

## Compensation and Benefits
- Base salary range: $144,000–$197,200 USD.
- Potential eligibility for bonus, commission, equity, and benefits.
- Benefits may include health and retirement or pension plans, paid time off, paid parental and volunteer leave, wellness programs, flexible work arrangements, equity, and an employee stock purchase plan.

## Similar jobs

- [Senior Sales Engineer](https://hotfix.jobs/jobs/93383971-9434-4723-84ad-6b39a82834ba) - Doppel - Remote - $140k – $175k/yr
- [Solutions Consultant](https://hotfix.jobs/jobs/535e9f80-a263-47a3-b7b8-c8bbfef8f278) - Faro Health - Remote - $140k – $165k/yr
- [Senior Sales Engineer](https://hotfix.jobs/jobs/f2e70f03-2661-4b45-8479-ea3904553e3b) - Ambient.ai - Remote - $140k – $150k/yr
- [Senior Solutions Engineer](https://hotfix.jobs/jobs/adba81ca-c6bf-4765-b752-a6b64f0c04a3) - Databricks - Toronto, Canada - CA$140k – CA$192k/yr
- [Senior Sales Engineer - Key Accounts](https://hotfix.jobs/jobs/7b82e671-a697-491f-87fd-0bb27251f40b) - Datadog - Florida - $149k – $198k/yr

**Apply:** https://hotfix.jobs/jobs/5077378a-b28c-496f-92e2-0d2581f24a83
**Canonical:** https://hotfix.jobs/jobs/5077378a-b28c-496f-92e2-0d2581f24a83