# Implementation Manager

**Company:** [Dustyrobotics](https://hotfix.jobs/companies/dustyrobotics)
**Location:** Remote
**Role:** Solutions Architecture
**Experience:** 2+ years
**Skills:** Project Management, Asana, Jira, Notion, Autocad, Revit, Bluebeam, Procore, Robotics, Automation
**Posted:** 2026-05-29

> The Implementation Manager will lead the end-to-end deployment of the FieldPrint Platform on construction sites, providing onsite training and managing client relationships. This role requires strong project management skills and collaboration with cross-functional teams to ensure successful integration and client satisfaction.

## Job Description

## Responsibilities
* **On-Site Implementation & Relationship Management:**
    * Provide onsite training and post-deployment support to clients, ensuring they are successfully utilizing our robotics systems.
    * Serve as the primary point of contact for clients during the implementation phase, building and nurturing strong, long-term client relationships.
    * Work closely with clients to understand their evolving needs, ensuring our solutions are tailored to their specific project requirements and future goals.
    * Leverage insights from implementation to identify opportunities for expanding and deepening client relationships, working to enhance customer satisfaction and loyalty.
* **Project Management:**
    * Lead and manage the end-to-end implementation of the FieldPrint Platform for construction projects with Dusty's clients, from initial planning and design through to deployment and final layout signoff.
    * Coordinate project schedules, resources, and stakeholders to ensure successful on-time delivery of solutions.
    * Identify and resolve any implementation challenges, ensuring projects stay on track and meet client expectations.
    * Monitor and report on project progress, risks, and milestones to senior leadership.
* **Cross-functional Collaboration:**
    * Work closely with the engineering and R&D teams to ensure the products meet client specifications and can be deployed efficiently.
    * Collaborate with Dusty's customer support team to provide post-implementation support and ensure ongoing satisfaction.
    * Collaborate with the sales team to identify and pursue new business opportunities within existing client accounts. Support the sales team in preparing proposals, presentations, and customized solutions for potential clients.
    * Push opportunities with marketing for deliverables such as case studies, multi media content, web features, speaking engagements, and more.
    * Regularly sync with account and finance teams to ensure clients are billed accurately and timely.
* **Continuous Improvement:**
    * Develop and refine internal implementation processes to improve efficiency and scalability across multiple projects.
    * Contribute to the development of best practices and customize external operating procedures for Dusty's largest customers. These procedures should be created in partnership with the client to create a repeatable plan to implement the FieldPrinter.
    * Gather feedback from clients and internal teams to improve the functionality, usability, and deployment processes of our solutions.
* **Risk Management:**
    * Proactively identify project or account risks and work to mitigate them by implementing risk management strategies. These risks could include billings or contract risk resolution.
    * Troubleshoot and resolve technical issues during implementation, collaborating with engineering teams as necessary.

## Requirements
* **Education:**
    * Bachelor's degree in Construction Management, Engineering, Robotics, or a related field (or equivalent work experience).
* **Experience:**
    * 2+ years of experience in construction project management, implementation, deployments, or customer facing roles.
    * Preferred experience with robotics, automation, or other technology solutions in construction or manufacturing.
* **Skills & Competencies:**
    * Strong project management skills, including proficiency in project management software (e.g. Asana, Jira, Notion etc.).
    * Familiarity with construction software tools such as AutoCAD, Revit, Bluebeam, Procore etc.
    * Excellent problem-solving, critical thinking, and analytical skills.
    * Exceptional communication and interpersonal skills with the ability to build strong relationships with clients and internal teams.
    * Strong understanding of construction processes, safety standards, and compliance requirements.
    * Ability to thrive in a fast-paced, entrepreneurial environment, with the flexibility to adapt to changing circumstances, prioritize competing demands, and make informed decisions quickly to drive organizational and project success.
* **Preferred Certifications:**
    * OSHA 10 or OSHA 30 (or willingness to obtain within 60 days of hire).
* **Physical Requirements & Travel:**
    * Up to 75% travel to customer construction sites across North America.
    * Comfortable spending extensive time on active construction sites — including exposure to heat, cold, dust, and noise — while training and supporting customers.
    * Must wear and work in personal protective equipment (PPE) as required by jobsite policies.
    * Must be able to lift and carry a minimum of 65 lbs.
    * Valid driver's license and a personal vehicle available for transporting Dusty FieldPrinters; mileage reimbursed per Dusty travel policy.

## Location:
This position is remote, allowing you to work from home. It is preferable that you reside near a major airport in the Central or Central/Eastern USA, with cities such as Chicago, Atlanta, Denver, and Dallas being prime examples.

## Why Join Us?
* **Innovation:** Work with cutting-edge robotics technology in a rapidly growing industry.
* **Impact:** Be a key player in transforming the construction industry with automation and robotics solutions.
* **Growth:** Opportunity for personal and professional growth in an exciting, forward-thinking company.
* **Culture:** Join a dynamic, collaborative team that values innovation, problem-solving, and continuous improvement.

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