# Sales Operations Analyst

**Company:** [Intercom](https://hotfix.jobs/companies/intercom)
**Location:** San Francisco, CA
**Role:** Revenue Operations
**Salary:** $86k – $102k/yr
**Experience:** 0+ years
**Skills:** SQL, Excel, Google Sheets, Tableau, Looker, Power BI, Salesforce Analytics, Data Modeling, Sales Compensation, Data Quality, Data Visualization, Forecasting
**Posted:** 2026-09-01

> Analyzes sales performance and maintains data models, dashboards, reporting, and compensation analytics. The role requires 0–2 years of quantitative or business analytics experience, SQL proficiency, and strong cross-functional communication.

## Job Description

## Responsibilities
- Own and maintain foundational sales analytics data models, partnering with Data Engineering to improve data quality.
- Build, maintain, and improve recurring reports and dashboards for sales metrics, attainment, productivity, and business performance.
- Build and support sales compensation models and reporting used to track representative performance and attainment.
- Translate compensation plans, business rules, and metric definitions into reliable analytical outputs with Finance and Sales Operations.
- Analyze sales performance trends, variances, and data-quality issues to identify risks, opportunities, and improvements.
- Support weekly, monthly, and quarterly sales operating reviews.
- Define requirements, troubleshoot reporting issues, and test improvements to sales data and systems with Data Engineering and Business Systems.
- Document data definitions, model logic, reporting processes, and assumptions.
- Turn ambiguous business questions into clear, data-backed recommendations for cross-functional stakeholders.
- Use AI tools to accelerate analysis, modeling, documentation, and problem-solving while validating outputs.
- Improve the scalability, accuracy, and efficiency of sales reporting and analytics processes.

## Requirements
- 0–2 years of experience in sales analytics, sales operations, business analytics, finance, data analysis, or a related field.
- Technical or quantitative background and interest in data, systems, and business processes.
- Basic to intermediate SQL skills, including querying, joining, aggregating, and validating data across multiple sources.
- Experience with Excel or Google Sheets.
- Strong attention to detail and commitment to data accuracy, especially for compensation and performance metrics.
- Interest in sales performance, forecasting, compensation, productivity, and go-to-market operations.
- Ability to communicate analytical findings to technical and non-technical audiences.
- Strong collaboration skills across Sales, Finance, Data Engineering, Business Systems, and other teams.
- Curiosity about applying AI to analytical workflows and judgment to validate AI-generated logic, numbers, and recommendations.
- Growth mindset, intellectual curiosity, willingness to learn quickly, and ownership of defined work.
- Comfort working in a fast-moving organization with evolving priorities.
- Eligibility to work in the United States.

## Nice to Have
- Familiarity with Tableau, Looker, or Power BI.

## Compensation and Benefits
- Bay Area OTE: $85,500–$102,150.
- Eligible employees may receive a corporate bonus or sales incentive, with the target included in OTE, as well as Restricted Stock Units (RSUs).
- Benefits support health and wellbeing, family, time away from work, and financial needs.

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