# Enterprise Solutions Consultant, ANZ

**Company:** [Nash](https://hotfix.jobs/companies/nash)
**Location:** Remote
**Role:** Solutions Architecture
**Experience:** 5+ years
**Skills:** SQL, SaaS, Solutions Consulting, Customer Success, Systems Integration, Technical Discovery, Solution Design, Implementation, Account Management, Data Analysis
**Posted:** 2026-09-03

> Own technical discovery, implementations, adoption, and long-term relationships for two to three enterprise logistics accounts across ANZ. The role requires 5+ years in customer success, solutions consulting, implementation, or product work, plus SQL, integration design, and delivery-operations expertise.

## Job Description

## Responsibilities
- Lead technical discovery and solution design for enterprise sales cycles, including integration approach, demonstrations, pilots, architecture, data, and scale validation.
- Own customer implementations from signature through steady state, including requirements, configuration, integration, cutover, operator training, go-live, and stabilization.
- Coordinate customer stakeholders with engineering and specialist teams and remain accountable for delivery performance.
- Manage a portfolio of two to three enterprise accounts, building relationships from operators to executives.
- Run business reviews, success plans, escalation paths, and account operating rhythms.
- Track adoption, delivery performance, and platform health to identify improvement opportunities and future workstreams.
- Represent customer needs internally and turn recurring gaps into prioritized product requests.
- Partner with sales on renewals and expansions while owning adoption and relationship health.

## Requirements
- 5+ years of experience in customer success, solutions consulting, implementation, or product roles in SaaS or logistics.
- Experience managing large, complex customer relationships with outcomes such as renewals, renegotiations, expansions, or major implementations.
- Technical ability to lead discovery with engineering teams, define integration approaches, write basic SQL, and troubleshoot configuration issues.
- Understanding of delivery operations, including completion rate, cost per order, and ETA accuracy.
- Clear, concise communication with both engineering teams and C-suite stakeholders.
- Ability to work effectively in ambiguity and operate autonomously in a lean startup environment.
- Willingness to travel to customer sites across Australia and New Zealand.

## Compensation and Benefits
- Early-stage, well-funded startup environment with significant autonomy and direct access to founders, product leaders, and engineering teams.

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